People Practices Partner

United States /
People/Recruiting /
/ Remote
About Attentive: 
Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

We are seeking a People Practices Partner who is enthusiastic about creating magical experiences for our employees. This person will be a highly visible partner to Attentive’s employee population, providing a best-in-class employee experience. This is a highly connective role across all parts of the People Team. This role will report to the Director of People Business Partners.

What you'll do at Attentive:

    • Be a trusted partner to our employee base and front line managers in all things People Team related
    • Work cross functionally with other People Team Centers of Excellence to provide exceptional and timely customer service
    • Partner with People Business Partners, Recruiting, Talent Management, Total Rewards, and Systems to build scalable people processes that enable Attentive’s operational excellence 
    • Shepherd inbound queries in our People Desk Ticketing System to quick resolution
    • Work closely with People Business Partners as a process expert 
    • Advise on employee policy and leave guidance to help our employees navigate smoothly through the organization

About you:

    • Bold - You are unafraid to problem solve and find the best solutions for our employees
    • Communicative - You have an appreciation for communicating clearly and succinctly
    • Conscientious - You take pride in your work and the service you provide
    • Empathetic - You have an ability to relate to difficult situations and have a genuine desire to help
    • 3-5 years of HR experience with a fundamental understanding of how all parts of the team work together in service of the business
    • Understanding of business cycles, priorities, and cultural nuances as they impact and influence operational execution
You’ll get competitive perks and benefits from health & wellness to equity, to help you bring your best self to work.

For US based applicants:
- The standard base salary range for this position is $86,000 - $130,000 annually.
- This position is eligible for equity in the form of RSUs.


Attentive Company Values
Default to Action - Speed is our best offense and defense
Never Settle - Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems - Success requires grit and resilience
Be Attentive - Work together as a team to drive greatness for our company and our customers 

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.