Benefits Specialist
Remote – United States /
People/Recruiting /
Full-Time
About Attentive:
Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
We are looking for a benefits specialist who is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, wellness, and 401(k) plan.
Responsibilites:
- Manages the benefits inbox on a day to day basis. Responds to employees in a timely manner and escalates issues as necessary to the Senior Benefits Manager
- Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
- Processes life status changes.
- Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Performs quality checks of benefits-related data.
- Assists with the open enrollment process including drafting communications, testing configuration, providing necessary reporting to vendors and answering employee questions.
- Assists in administering leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
- Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
- Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
- Manages invoicing and bill processing for benefits programs.
- Assists with other people operations projects as required
Skills & Qualifications:
- Bachelor's degree in human resources or related field of study.
- Two years experience in HR and/or benefits administration.
- Broad general knowledge of employee benefits and applicable laws.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Ability to work with a sense of urgency in a dynamic environment
- The standard base salary range for this position is $64,000 - $82,000 annually
- This position is eligible for equity in the form of RSUs
For NY based applicants:
You'll get competitive perks and benefits from health care to home office equipment, to help you bring your best self to work.
#LI-DF1
Attentive Company Values
Default to Action - Speed is our best offense and defense
Never Settle - Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems - Success requires grit and resilience
Be Attentive - Work together as a team to drive greatness for our company and our customers
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
