Engagement Marketing Specialist
Sydney, NSW / Melbourne, VIC
Customer – Marketing /
Permanent Full Time /
Hybrid
About Us
Australian Ethical is one of Australia’s fastest-growing super fund and ethical investment manager. We are ASX-listed with over $10 billion in funds under management and offer a selection of award-winning managed funds and superannuation products.
Our purpose is to invest for a better world, and we have been pioneers in this space for over 30 years. For us, investing has two aims – generating solid financial returns and a positive impact for people, planet, and animals. At Australian Ethical, we prove that money can be a force for good. We do this by staying true to our purpose, which is embedded throughout our organisation and drives our everyday activities as a business, investor, brand, employer, and corporate citizen. We’re a registered B Corp and fully committed to an inclusive, equitable and forward-thinking workplace culture.
Your New Role
As The Engagement Marketing Specialist, you will manage all product and regulatory communication for both internal and external audiences, including Australian Ethical customers and financial intermediaries. You will plan and execute communications across various mediums such as email, website, and the contact centre. Additionally, you collaborate with the Customer team to enhance regular engagement communications and automate journeys effectively.
Key Responsibilities Include
Campaign & Communications Implementation
· Creating and implementing communication strategies for financial products such as superannuation, insurance, and managed funds
· Coordinating communication across various channels and managing the delivery of assets and reports
· Obtaining approvals and feedback from stakeholders, analysing audience data to identify trends, and ensuring the accuracy of product information on external review platforms
Stakeholder Management
· Establishing and nurturing positive relationships with both internal and external stakeholders
· Overseeing the Customer team's strategy for product and regulatory communications
· Working closely with the Product team to grasp upcoming communication needs and effectively communicate communication plans
Compliance
· Adhering to internal risk and compliance approval processes
· Ensuring Data Privacy and PII guidelines are adhered to, as relates to our customer’s data
· Working with sensitive information and working to processes in a regulated environment
Key Competencies / Qualifications Required
· Relevant Degree in Marketing and/or a related field
· Minimum of 3 years of experience in digital marketing environment
· Ability to translate technical or regulatory information into engaging content
· Proficient in email marketing tools
· Strong interpersonal, communication, and organisational skills
· Possess a proactive and curious mindset
· Proficient in Microsoft Office and web content management systems
· Align with company values: action, empathy, wisdom, and authenticity
Why Australian Ethical?
· We offer a competitive salary, including short-term and long-term incentives including access to an Employee Share Plan
· Hybrid work arrangements
· Wellbeing program that includes an extra 5 days of leave above statutory requirement
· Purpose aligned volunteer days
· 20 days paid annual leave with an additional 3 paid days of annual leave over the Christmas period
At Australian Ethical we embrace diversity in our people and thinking. We are committed to being an equal opportunities employer and never discriminate on the basis of race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
Join the Team
If this role interests you and you'd love to join the Australian Ethical team, apply here. We look forward to hearing from you!
Please note: Only short-listed candidates will be contacted.
Applications via recruitment agencies will not be accepted for this position.
