Resource Assistant

Global Marketing – Creative Services /
Full-time /
About Avalere Health

Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.

Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.

We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. 

About the role
The Resource Assistant is a critical part of, and essential, to our high functioning team within Global Marketing! You will work closely with the Senior Creative Services Manager along with the Operations Director to manage the creative team’s schedule, balancing project and team needs with capacity and timelines to ensure everything runs seamlessly. You will build relationships across all departments and proactively resolve issues to keep projects and workstreams on track and on budget. This role is critical for maintaining operational efficiency, maximising team potential, and ensuring client satisfaction.

What You'll Do

    • Agency resource management & work trafficking, managing day to day ad hoc requests, assisting with main weekly resource cycle
    • Assist with freelance management and administration associated with this, e.g.: submitting the contract request, updating the margin tracker, monitoring start and end dates, updating and extending freelancers in good time, checking timesheets etc.
    • Assist with resource forecasting, checking accounts have submitted.
    • Help facilitate Agency daily stand ups, validating requests and supporting conversations between Accounts and Creatives where needed
    • Check in with the wider Avalere Health Shared Solutions departments and check workflow/bookings
    • Assist with print management including requesting quotations through to delivery and being responsible for ensuring final checks and sign-offs have happened
    • Assist with purchasing/ managing image/photo/video/music/font & libraries
    • Sourcing/management of 3rd party suppliers (including onboarding suppliers, and managing agreements)

About You

    • Enjoys, and is good at, building trusted relationships with a variety of different people – this is a people-centric role at heart
    • Is calm and approachable
    • Unflappable under pressure
    • Has strong negotiation skills
    • Demonstrates gravitas when required
    • Fosters excellent working relationships with third-party suppliers
    • Has excellent organisation skills and attention to detail
    • Ability to prioritise effectively
    • Willing to learn and grow with the team
What we can offer

Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. 

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.