Salesforce Administrator
Guadalajara, Mexico
Sales – Sales /
Full-Time /
On-site
Avertium is the managed security and consulting provider that companies turn to when they want more than check-the-box cybersecurity. In today’s threat landscape, your not-so-standard processes, workflows, and vulnerabilities require more than just a standard approach to cybersecurity. You need a smarter, stronger approach based on more rigor, more relevance, and more responsiveness. That is why more than 1,200 organizations in every sector from manufacturing to financial services, healthcare to technology and business services to hospitality rely on Avertium for cybersecurity services.
As a SalesForce Administrator, you will be at the center of designing and sustaining our current CRM and Salesforce solutions. As we continue to grow, we need a hands-on developer with an admin background and a creative mind that can play a significant role in providing streamlined solutions and long-term maintenance of our system.
Key Responsibilities:
- Lead the advanced configuration and customization of Salesforce features such as automations, page layouts, fields, tabs, and intricate reports.
- Build configurations and customizations on Salesforce, FinancialForce Professional Service Automation (PSA), Revenue Management, Professional Services Quote (PSQ) and Contract Lifecycle Management (CLM) components.
- Oversee the daily administration of the Salesforce platform, including user and data management, and system maintenance.
- Enhance and uphold data integrity across the company by managing mass/manual data updates, merges, cleanups, and filtering.
- Develop and maintain comprehensive custom reports and dashboards to provide visibility into key business metrics and insights.
- Work with cross-functional teams to facilitate the integration of Salesforce with other systems and applications.
- Proactively identify opportunities for system enhancement and simplification during routine maintenance.
- Oversee the full development life cycle, from planning and design to development, testing, and deployment.
- Analyze complex systems integrations, data models, and workflows to troubleshoot and isolate system issues.
- Develop proof of concepts (POC) on Salesforce and other AppExchange components and connectors
- Perform technical fit/gap analysis on the Salesforce platform to support new initiatives and products.
- Define and maintain coding standards and guide team members to comply with these standards.
Qualifications:
- 3+ years of Salesforce development, configuration, and administration experience.
- Knowledge of Salesforce Architectural best practices.
- Certifications: Salesforce Platform Developer I and/or Salesforce Administrator Certifications.
- Understanding of Visual Force, Lightning Component Framework, Flow Process Builder, Apex controllers, Triggers, APIs, Governor limits, Web Services, and Batch Jobs.
- High-level requirements gathering, ability to translate into technical specifications.
- Excellent verbal and written communication skills in English.
- Java, HTML or CSS background preferred.
- Experience with Conga is a plus.
