Client Advisor

Dallas or Remote (US, CAN, LATAM) /
Delivery /
Full Time
/ Remote
An AVIO Client Advisor works to ensure the overall success of a client, project, and project team. Candidates will work closely with project stakeholders and AVIO project team leads to make sure that the best solutions are being delivered, and that delivery is on schedule. Candidates will also draw upon project and people management expertise to plan project roadmaps, assist with delivery by coaching team members, and own/run key delivery ceremonies and meetings. An understanding and adoption of the MuleSoft product and other key products related to each project is also essential, and candidates will be expected to understand the high-level details of solutions that are being implemented. Both during and after projects, candidates will leverage lessons learned and disseminate relevant important information across the organization to enable the growth of AVIO.

Role Responsibilties

    • Work with key client stakeholders to gather and define business and technical requirements
    • Leverage AVIO’s Evolution Delivery Methodology to help project teams capture requirements, track project progress, and ensure the success of projects
    • Track project budgets and work with AVIO’s accounting team to ensure timely invoicing and collection of payments for AVIO
    • Drive adoption within client organizations by identifying other opportunities where MuleSoft or other relevant products could provide a solution on a project
    • Work with AVIO’s sales team to identify and capture opportunities for revenue growth
    • Contribute to AVIO’s Evolution Delivery Methodology by collecting feedback from active projects and creating or updating Evolution content to provide useful guidance for all of AVIO’s project teams
    • Leverage data from project work-tracking tools to project project timelines and completion dates
    • Work with key project stakeholders to ensure ongoing satisfaction and excellent collaboration
    • Coach and mentor both customer and AVIO development team members as needed

Qualifications

    • Excellent communication, presentation and knowledge sharing skills
    • Exceptional at organizing people, data and processes
    • B.S. in relevant field
    • 3-5 years of project management experience
    • Experience in sales or business development
    • Strong understanding of Scrum principles

Preferred Background

    • B.S. in technical-related or business-related discipline
    • 1+ years experience with the MuleSoft platform
    • 5-7 years of project management experience with IT departments/organizations or technical teams
    • Experience in a consulting role
    • CSM Certification
AVIO offers lots of perks for our full-time employees, beyond the basics of insurance and a 401(k). We give our employees opportunities for mentorship and training, company-provided equipment, unlimited PTO to maintain a healthy work/life balance, and much more.

Be Yourself @ AVIO
At AVIO Consulting, we strive to be a fully inclusive employer. We appreciate multiple approaches and points of view, and we believe diversity drives innovation. So, we'll continue to build a culture where difference is valued — regardless of gender identity or expression, race, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect that makes you unique. If you have any questions or require any kind of accommodation, please let us know.