Sr. Solutions Architect

Sunnyvale, CA
Awake Security uniquely combines machine intelligence and institutional knowledge to transform security from threat-centric to focused on protecting high-risk assets. Using just network data, Awake continuously profiles traffic, source users/devices and destination domains. Only Awake then detects tactics, techniques and procedures not just ephemeral signals, prioritizing critical response efforts. The company is backed by Greylock Partners and Bain Capital Ventures and is based in Sunnyvale, CA

As a member of our team you will play a critical role in the success of our customers, products and success in the marketplace.  

Duties and Responsibilities

    • Demonstrate products to technical and non-technical audiences from users to executives.
    • Ability to present and articulate technical value proposition.
    • Manage technical sale during POC/POV
    • Prepare and present technical proposals and RFI responses
    • Conduct deep technical and security operations discovery sessions with our customers and develop solutions to the challenges uncovered
    • Understand their networks and processes to deliver a solutions architecture
    • Understand the competitive landscape and help to continually think about differentiation
    • Provide input to PM and Engineering
    • Assist customers in designing and implementing key integrations and unique detection capabilities
    • Provide post-sales follow-up, training, and, implementation services
    • Contribute to the creation of field facing demonstrations, videos, webinars and tools to assist the technical sale
    • Expect up to 50% travel

Qualification and Requirements

    • Bachelor’s Degree or equivalent experience in computer science, engineering or information technology
    • Minimum 5 years of experience in information security with an emphasis on network security
    • At least 4 years’ experience in customer-facing positions with strong interpersonal skills
    • Broad knowledge of enterprise networks and security technologies.
    • Passionate about customer success
    • Live in the SF Bay Area and work out of our Sunnyvale CA HQ