Technical Writer

New York City
Engineering
Full-time
Axoni develops novel blockchain solutions while focusing on the capital markets industry. In various production implementations, we have demonstrated that our blockchain software can serve multiple asset classes and use cases at the world’s most advanced financial institutions.

Our technical writing team works closely with our developers to ensure technical documents provide clear and concise information to our clients. Technical writers are responsible for working with the business team and users to determine documentation needs, and then organizing and writing supporting documents, drawings, diagrams, and charts to increase users’ understanding of our products. This includes web help, product tutorials, detailed specifications, as well as work on patents and white papers.

Relevant Skills & Experience

    • Strong communication, writing, and editing skills
    • Demonstrated ability to make complex technical information highly readable and accessible for the intended audience, including both technical and non-technical users
    • Detail oriented – able to notice inconsistencies/errors in formatting, layout, grammar, and writing style
    • Comfortable learning new concepts, technologies, and tools
    • Experience planning, developing, organizing, writing, and editing operational procedures, API/admin/user manuals, and specification documents in both web-based and print format
    • Strong analytical skills for ensuring content accuracy, clarity, completeness, flow, and usability
    • Strong working knowledge of Microsoft Office
    • Knowledge of MadCap Flare and/or a static site generator tool like Sphinx a plus
    • Knowledge of HTML, CSS, Markdown, and/or a scripting language such as JavaScript or Python a plus
    • Familiarity with Confluence, Jira, and Git/Bitbucket a plus
    • Basic familiarity with the software development life cycle
    • Knowledge of blockchain and related technologies a plus

Benefits

    • Competitive salary and equity
    • Health, dental, and vision insurance
    • 401K plan
    • Catered team lunch and snacks
    • High-energy culture