Lead User Experience Researcher

Remote /
Design /
As Lead User Experience Researcher, you'll work closely with our core product teams to define future products and roadmaps for devices, as well as help enhance our understanding of players.

What you'll do

    • Proactively and independently identifying high-impact questions from a product or business perspective
    • Answering those questions with a strong command of qualitative and quantitative methods - especially survey development and related data analysis
    • Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
    • Representing the voice of the player throughout the whole product development process, working closely with PMs, designers, data scientists, engineers, and leadership
    • Clearly communicating your research insights for teams to translate research findings to product and business impact
    • Contributing to the development of a data-driven understanding of Backbone players and potential players

What we're looking for

    • 6-8+ years of qualitative or quantitative research experience; it can either be industry-only, or a combination of industry experience and academic research
    • Experience working on consumer devices where ergonomics play a key role in the product experience
    • Bachelor's Degree in Human-Computer Interaction, Human Factors & Ergonomics, Cognitive Science, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
    • Record of applying your research skills to create product and business impact
    • Strong work ethic, excellent organization and communication skills
    • Love and care for your craft