Market Operations Specialist - Night Shift

New York City, NY /
Custody /
Full Time

Who We Are
Bakkt unlocks the $1.2+ trillion of digital assets that is currently held in cryptocurrencies, rewards and loyalty points, gaming assets and merchant stored value. We began in 2018 with the vision to bring trust and transparency to digital assets. Through the Bakkt Warehouse and Bakkt Bitcoin Futures and Options contracts, we serve institutional clients in an end-to-end regulated market with true price transparency. For consumers, Bakkt aggregates digital assets to enable instant liquidity and to empower users to trade, transfer and pay however they want. Merchants within the Bakkt ecosystem see a lower cost of payment acceptance, enhanced customer engagement, and decreased loyalty through a variety of redemption options. 


As a Market Operations Specialist on the Institutional Market Operations team, you will monitor and support products and services relating to risk management and trading systems in digital asset markets. You will work closely with our Risk, Security, Engineering and Blockchain teams to monitor, support, plan and test Bakkt’s proprietary systems.


    • Provide front-line real time monitoring of Bakkt proprietary systems
    • Produce daily periodic operations and risk reports, surveille trading systems, document and update internal procedures
    • Monitor the health and usage of all systems and counterparties and escalate high priority issues to appropriate personnel
    • Coordinate with internal groups and utilize proprietary systems to respond to changing market conditions
    • Support issue lifecycles by reporting bugs, documenting incidents and sharing product feedback
    • Assist in quality assurance testing of new system functionality and support ongoing tests of system backup capabilities
    • Perform back testing to improve electronic trading system functionality and performance


    • Bachelor's Degree with 5+ years of work experience in an operations, trading or technical role
    • Very strong problem-solving and analytical skills
    • Strong understanding of risk
    • Strong technical skills; software development life cycle knowledge a plus
    • Strong understanding of markets and trading
    • Understanding of distributed ledger technology, specifically public blockchains like Bitcoin
    • Scheduling flexibility required
    • Exposure to financial trading environment, commodity markets, fx trading, bond trading, etc
    • Market making exposure is a plus
    • Must be self-directed and be able to work within a team environment
    • Strong interpersonal skills and a friendly, professional telephone manner
    • A security first mindset with strong attention to detail and ability to perform under stressful situations

Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. Bakkt does not make any employment decisions based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity of any other characteristic protected by law