FSR Analyst
Watertown, NY
Cyber / Intelligence /
On-site
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 15 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.
Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join us.
Barbaricum is seeking a Field Service Representative (FSR) to provide technical expertise in support of Palantir’s Forward Deployed Engineers (FDEs), based on their extensive Technical Expert experience, by embedding with users in classified environments up to the TS/SCI level to maximize Palantir platform capabilities. FSRs, as Technical Experts, provide customer instruction and support including front end user trainings, engineering/developer/technical trainings, and train-the trainer instruction and certification. FSRs also assist other Technical Experts (e.g. FDEs) by providing customer feedback on appropriate configuration and customization, assist in adapting and implementing data modeling and ontology to meet customer requirements, and supporting customer creation of enterprise-wide Standard Operating Procedures (SOPs) and methodologies for most effective use of the Palantir Platform at scale across customer organizations.
Responsibilities
- Provide desk-side training to analysts.
- Train analysts/operators in a classroom setting.
- Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues.
- Provide feedback to the Palantir engineering team about product.
Qualifications
- Active DOD TS/SCI Clearance
- Experience fusing intelligence capabilities in support of operations.
- Information management experience including data analysis and data integration
- Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration.
- Prior experience with Palantir Gotham, Palantir Gaia and Palantir Foundry is recommended.
- Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
- Ability to travel CONUS or OCONUS 25%-50% of the time if needed
- Ability to work independently and as part of a team.
- Strong knowledge of Excel
- Previous military experience is recommended
Additional Information
For more information about Barbaricum, please visit our website at www.barbaricum.com. We will contact candidates directly to schedule interviews. No phone calls please.
