Senior User Experience Strategist

Pittsburgh, PA

BarkleyREI is looking for a senior user experience strategist to join our growing digital design and marketing agency.  The ideal candidate is an intellectually curious individual that enjoys working in a fast-paced environment on a variety of Web and product development projects.

This person will be part of a collaborative, multi-disciplinary project team working directly with clients and users to create user centered websites and web applications.

Job Responsibilities

    • Conduct user research, including but not limited to informational interviews, focus groups and surveys.
    • Translate user input and goals into formal or informal documentation such as user profiles, user flows or personas.
    • Assist with development of digital strategy.
    • Develop architectures and interaction methods that contribute to a positive, interesting, and purposeful user experience.
    • Create information architecture documentation or artifacts such as content outlines/matrices, sitemaps and flows, navigation structures, taxonomies and labeling.
    • Collaborate with Content Strategists to ensure appropriate content is presented to the end user in a coherent, organized, and usable fashion.
    • Create interface design documentation such as wireframes, paper prototypes and functional requirements.
    • Work with visual designers to ensure user experience requirements are accurately captured.
    • Work with front-end and back-end developers to ensure feasibility of the full experience.
    • Utilize Human-Centered Design methodologies to help clients solve problems and innovate.
    • Act as an advocate for the user.
    • Plan and conduct usability testing and site-tree testing. Report findings and provide recommendations.
    • Facilitate Design Thinking workshops both internally and with client stakeholders.
    • Mentor younger members of the Experience Design Team
    • Reports to the VP/Executive Design Director


    • Bachelor’s degree from a four-year college or university or equivalent
    • 6+ years of experience in the industry is preferred.
    • Online portfolio or relevant work samples required.
    • Strong knowledge of user-centered design principles and usability assessment methods
    • Excellent oral and written communication skills
    • Agency experience a plus
    • Comfortable speaking and presenting to various audiences including C-suite executives.