Account Coordinator
Americas
Client Services Team /
Full-Time /
Remote
Barrel is currently looking for an Account Coordinator to join our team. As a remote-first company, you may work from anywhere in the US.
At Barrel, the Account Coordinator (AC) plays a crucial role in supporting the Client Services team, ensuring smooth communication and coordination between the clients and internal teams. This position requires a blend of organizational, interpersonal and marketing skills to assist in the successful execution and delivery of projects.
Key Responsibilities:
- Assist with the day-to-day operations of assigned client account(s), handling project coordination, communication and execution
- Provide support to Senior Account Managers and Account Managers on larger accounts, under their supervision
- Act as a point of contact for clients, responding to inquiries, gathering information and providing updates as needed
- Schedule internal and client-facing meetings, taking into account availability of all participants and capturing detailed notes
- Assist in the process for client onboarding, helping to familiarize clients with our process, tools and team
- Conduct research and gather data to support Client Services team in developing strategies and recommendations for clients
- Coordinate with internal teams to ensure seamless project execution and timely delivery
- Monitor project progress and deadlines, flagging potential issues to Account Managers or Director
- Assist in preparing project briefs, gathering client feedback, and ensuring that all relevant information is accurately documented and communicated to the appropriate teams
- Assist in monitoring project finances and tracking billable hours, contributing to profitability analysis
- Maintain organized records of client communication, project details, and account history
Skills:
- Excellent verbal, written, presentation and interpersonal communication skills
- Self-motivated and detail-oriented
- Strong time management skills
- Ability to adjust to rapidly changing priorities and succeed in a fast-paced environment
- Ability to apply common sense understanding in order to carry out detailed instructions
- Level-headed and positive under pressure
- Naturally curious and highly proactive, with a passion for learning new skills
- Strong web and Mac desktop skills – we use the Shopify ecosystem, Google, Slack, Basecamp, JIRA, Harvest and Forecast
Experience:
- 1-3 years of account or project management experience in the advertising/marketing industry
- Agency experience required; digital experience strongly preferred
- Client experience within the eCommerce space is a plus
- Bachelor’s degree in Advertising, Marketing or similar field
$55,000 - $65,000 a year
As a full-time member of the Barrel team, we offer the following benefits:
- Remote Work
- Competitive Salary
- Health/dental/vision coverage
- Paid vacation
- Half-day Fridays all year round
- Remote home setup stipend
- Profit-sharing
- 401k match
- Professional development stipend
Most importantly, we work on projects that truly impact our clients’ businesses and attract team members who love to be challenged with tough problems and fast-paced work.
