Head of Revenue Cycle Management (RCM)
San Francisco
Revenue Cycle Management (RCM) /
Professional Services /
Remote
About Barti:
Barti is a VC-backed, high-growth EHR and practice management software company built for modern eye care practices. We help eye doctors run their businesses more efficiently and connect with patients through beautifully simple technology. Now, we’re looking for an experienced RCM leader to come aboard as Head of Revenue Cycle Management to help grow and lead our RCM services business line.
About the Role:
As the Head of Revenue Cycle Management, you will be the strategic leader responsible for the success and scalability of our RCM services. You will build and manage a high-performing team dedicated to maximizing revenue and improving the financial health of our eye care practice clients. Reporting directly to the COO, you will be responsible for the entire RCM process, from claim creation to final payment, ensuring efficiency, compliance, and client satisfaction.
What You'll Do
- Lead, manage, and scale the company's RCM services business line, including strategy, operations, and team development.
- Oversee all aspects of the client revenue cycle, including medical coding, claims submission, payment posting, denial management, and A/R follow-up.
- Develop, monitor, and report on key performance indicators (KPIs) such as clean claim rate, days in A/R, and net collection rate to drive performance improvements.
- Serve as the primary RCM subject matter expert for clients, building strong relationships and ensuring service level agreements are met.
- Collaborate with product and engineering teams to enhance the RCM features and functionality within the Barti software platform, especially agentic AI to increase automation in every part of the process.
- Recruit, train, and mentor a team of RCM specialists, fostering a culture of excellence and continuous improvement.
- Ensure all RCM processes are compliant with healthcare regulations, including HIPAA and payer-specific guidelines.
What We're Looking For:
- 10+ years of experience in healthcare revenue cycle management, with at least 2 years in a leadership or management role.
- Deep expertise in medical billing, coding (CPT, ICD-10, HCPCS), and payer policies across commercial and government plans.
- Proven ability to analyze RCM data, identify trends, and implement strategies to improve financial outcomes.
- Strong leadership and team-building skills with the ability to motivate and develop a remote team.
- Excellent communication and client management skills, with the ability to act as a trusted advisor.
- Highly organized, self-motivated, and able to thrive in a fast-moving startup environment.
Bonus Points if You:
- Have experience with RCM in the eye care (optometry or ophthalmology) industry.
- Hold a professional coding certification (e.g., CPC, COC).
- Have worked in a client service environment, managing RCM for external healthcare practices.
- Can demonstrate a track record of scaling an RCM team or service line.
Why You’ll Love Working at Barti:
- Have experience with RCM in the eye care (optometry or ophthalmology) industry.
- Hold a professional coding certification (e.g., CPC, COC).
- Have worked in a client service environment, managing RCM for external healthcare practices.
- Can demonstrate a track record of scaling an RCM team or service line.
$80,000 - $135,000 a year
$80,000-100,000 base, additional $20,000-30,000 variable pay based on RCM metrics, 5% annual bonus based on individual and company performance
We are an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
