Sales Engineer - Basis Solutions
United States
Basis Customer Experience – Basis Solutions Engineering /
Full time /
Remote
WHO WE ARE
At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.
We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.
ABOUT THE TEAM
The Solutions Engineering team is a group of enthusiastic experts on Basis products that share valuable insight and recommendations on how our products can meet customer’s needs, solve or improve challenges, and create workflow efficiencies. You will utilize both your technical aptitude and exemplary communication skills to help us bring on new platform partnerships.
WAYS YOU’LL CONTRIBUTE
You will be responsible for providing strategic pre-sale technical support to Basis’s Sales team by pitching Basis enthusiastically. You will share valuable insight and recommendations on how our products can meet customer’s needs, solve or improve challenges, and create workflow efficiencies. You will contribute by:
- Establishing yourself as the regional go-to tech expert on Basis, and helping facilitate the sales process by participating in advanced level product discussions and demonstrations
- Identifying customer needs during platform demonstrations and associating them with business goals and benefits of Basis Platform
- Conducting highly customized product demonstrations tailored to speaking to our customer’s unique needs by highlighting Basis Platform’s ability to meet those needs
- Understanding the goals, objectives, and nuances of prospects during the pre-sale process, creating useful documentation which you will be responsible for presenting when launching the implementation process
- Supporting Basis’s Sales team throughout the pre-sale process by responding to questions before and after product demonstrations
- Investigating solutions to unique customer needs in conjunction with product, engineering and RTB Operations
- Providing specific product information on related RFI’s
- Facilitating the onboarding and set-up processes, as well as trainings with internal and external stakeholders
- Leading the initial customer diagnostic to identify customer’s unique variables, which will be required for implementation once an agreement has signed
- Fully comprehending all new product features and functionality as they are introduced
- Remaining abreast of industry trends and vendors as they relate to customers and our value proposition
WHAT YOU BRING TO THE TABLE
- 3+ years experience in the digital media industry
- 1+ year experience working in Basis or 3+ years working in a similar media automation platform (Prisma, Strata)
- Understanding of the ad tech and digital media landscape
- Self-starter with the ability to work autonomously as well as in a team environment
- Excellent presentation and public speaking skills
- Excellent organizational skills with a strong attention to detail
- Customer service oriented with desire to create Raving Fan service for all end users
- Collaborative and able to think on your feet
- Passionate about the digital advertising industry and always looking to learn more
- Commitment to creating inclusive, respectful environments where all voices are valued and supported.
- Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning
BONUS POINTS
- Hands on experience with ad serving, direct, programmatic, search, or social buying
- 1+ year working at a large agency
$72,000 - $100,000 a year
This salary range reflects a typical compensation range for the role and level in most U.S. locations. Final compensation offered will depend on your location, experience, and skills. Total compensation may also include bonuses, equity, and competitive benefits.
ANYTHING ELSE?
Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.
LIFE WITH BASIS TECHNOLOGIES
We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago.
We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.
Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.
If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.
