Strategic Account Manager
HQ- Reno NV
Partnerships / BD – Account Manager – Business Development /
Full-time /
On-site
OVERVIEW
American Battery Technology Company (ABTC) provides technical development and commercialization of domestic, sustainable sourcing of critical battery materials through lithium-ion battery recycling and battery metal extraction technologies for use in batteries that power electric cars, grid storage applications, and consumer electronics and tools. Our first of kind systems produce commercial-scale battery materials that are sold into the battery manufacturing supply chain.
ABOUT THE JOB
Account Managers play a key role in cultivating and managing strong relationships with our strategic clients. You’ll use your knowledge and insight to identify client needs and deliver customized solutions that support our broader business growth objectives and ensure that our customers receive best-in-class service, support and issue resolution. Success in this role depends on your ability to communicate clearly, use data to make informed decisions, work independently, respond to challenges efficiently, and consistently deliver excellent service. You’ll work closely with teams across the company — including BD, operations and finance — to ensure smooth project execution and a high-quality client experience. You’ll track KPIs and OKRs around account performance, balance internal needs with customer expectations, prepare reports, and proactively spot opportunities to improve or expand engagements with current clients. As an Account Manager, you’ll be expected to take initiative and operate with a high degree of autonomy, while also contributing to the refinement of our overall growth strategy. A major focus will be deepening current client partnerships to support our long-term goals.
Responsibilities
- Post Contract Client Engagement & SPOC: Build and sustain meaningful relationships with key clients by gaining a deep understanding of their objectives, needs, and pain points – consistently delivering high-quality service by prioritizing competing obligations and communicating clearly both internally and externally.
- Strategic Account Development: Work collaboratively with Business Development and clients to uncover growth opportunities and craft plans that support mutual success (i.e. grow existing business lines, deepen partnerships, etc).
- Problem Solving: Proactively manage and resolve client issues with urgency and professionalism to maintain strong satisfaction and trust. Communicate issues clearly and effectively internally.
- Performance Tracking Internally & Externally: Deliver timely insights and updates to both clients and internal teams, including progress and recycling reports, performance metrics, and partnership developments. Leverage analytical skills to identify data-driven insights and improvements. Monitor project progress, ensuring compliance with environmental regulations and company standards.
- Support continuous improvement: Analyze recycling data to assess performance and identify areas for improvement, prepare and present reports to clients and internal stakeholders, highlighting key metrics and outcomes and work with compliance teams to implement necessary protocols and procedures.
- Reporting: Prepare and audit certificates of analysis, destruction, invoicing, POs, etc.
- Travel Flexibility: Willingness to travel up to 50% as needed for onsite meetings, facility tours, site visits, audits, and client engagements.
Qualifications
- Bachelor’s degree in chemistry, engineering, business, economics or related field.
- Minimum of 5 years of experience in account management, sales or similar roles, preferably within the recycling or environmental services industry.
- Must be mathematically inclined and comfortable with excel, pivot tables, etc.
- Strong leadership skills (not afraid to make decisions), exceptional people skills to develop key relationships, and very strong presentation skills.
- Bias for action, smart, scrappy and the kind of person who sees a problem and works to fix it.
- Automotive, recycling, mining, battery industry or similar experience preferred.
Location
Onsite - Reno, NV
Job Type
Full-Time Exempt
What We Offer
Competitive salary
Company-sponsored health, dental, vision, and life insurance
Company-sponsored Employee Assistance Program
Stock options
401(K)
Flexible paid time off
Monthly phone stipend
Equal Opportunity Employer
American Battery Technology Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Americans With Disabilities Act
American Battery Technology Company does not discriminate based upon disability in its hiring or employment practices and complies with the ADA title I employment regulations. If you need assistance or accommodation due to a disability or a special need, please contact Human Resources.
