Senior Sourcing Manager- SaaS Licensing, Prof Services, Tech
Austin
General and Administrative – Finance /
Full-time /
Hybrid
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
We are seeking a highly skilled and strategic Senior Sourcing Manager to lead complex, high-value contract negotiations for our company. This individual will be a key contributor to our financial health and operational efficiency by securing favorable terms for a wide range of software licenses, SaaS agreements, and professional services contracts.
The ideal candidate will possess a deep understanding of the technology landscape, legal and commercial contract principles, and advanced negotiation strategies. This role requires exceptional collaboration skills to work with cross-functional teams and leadership to align contractual terms with business objectives.
Key Responsibilities:
- Lead Complex Negotiations: Independently lead and manage all phases of the negotiation process for high-stakes software, SaaS, and professional services agreements. This includes initial strategy development, negotiation, drafting and redlining of terms, and final execution.
- Strategic Advisory: Serve as a Procurement subject matter expert and trusted advisor to business units, legal, and finance teams. Provide strategic guidance on negotiation strategy, risk mitigation, and acceptable fallback positions to support business goals.
- Contract Review and Analysis: Conduct thorough analysis of contract terms and conditions, identifying potential risks, legal exposures, and non-compliance issues. Ensure all agreements align with company policies, legal standards, and industry best practices.
- Stakeholder Collaboration: Build strong, collaborative relationships with internal stakeholders, including Engineering, IT, Sales, Marketing, Finance, and Legal, to ensure a comprehensive understanding of business needs and to secure internal alignment on negotiation terms.
- Risk Management: Proactively identify and resolve contractual ambiguities and potential disputes before execution. Develop and implement risk mitigation strategies to protect the company's interests.
- Process Improvement: Contribute to the continuous improvement of contract templates, negotiation playbooks, and best practices. Mentor and train junior team members on effective negotiation techniques and contract management.
- Maintain Records: Accurately track and maintain detailed records of negotiation activities, savings, redlines, and final agreements within a Contract Lifecycle Management (CLM) system.
Required Qualifications:
- Bachelor's degree in Business, Finance, Law, or a related field or experience.
- 7-10 years of experience in contract negotiation, with a significant focus on software licensing, SaaS agreements, and professional services.
- Proven track record of successfully leading and closing complex, high-value deals.
- Deep knowledge of commercial contract structures, legal terminology, and intellectual property clauses common in technology agreements.
- Strong understanding of pricing models, service level agreements (SLAs), indemnity clauses, general contractual terms, and data privacy regulations.
- Exceptional written and verbal communication skills, with the ability to articulate complex legal and commercial concepts clearly and concisely.
- Superior analytical and problem-solving abilities to assess risk, analyze data, and develop creative solutions.
Preferred Skills:
- Experience working in a fast-paced technology company or global enterprise.
- Certifications in contract management or negotiation (e.g., Certified Commercial Contracts Manager - CCCM).
- Experience with a Contract Lifecycle Management (CLM) platform (e.g., Coupa, CLM, Icertis, Ironclad).
- Ability to manage multiple projects and priorities in a dynamic, deadline-driven environment.
$115,000 - $125,000 a year
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
