Solutions Consultant, SMB
Remote, United States / Austin
Global Revenue – Global Revenue - General /
Full-time /
Remote
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Bazaarvoice Solutions Consulting is a highly reputable department that works closely with our Sales teams to cultivate high quality, fast moving opportunities. We are the product experts in Sales cycles. We are the strategy experts that link the needs of our clients to the capabilities of our solutions. We are trusted confidants to our Sales teams.
What you'll be doing:
- Expedite sales cycles while being an advocate for our clients
- Work directly with Account Directors to ensure that the correct solutions are presented to meet our clients’ needs
- Cultivate and maintain a deep understanding of Bazaarvoice SaaS offerings through continuous research and collaboration with various teams at Bazaarvoice
- Enable your assigned Sales team by coaching them on new product features, new product offerings, and recent product deprecations
- Present product demos, ROI models, and technical overviews
- Respond to RFPs, RFIs, and Security Questionnaires with speed and precision
- Build and deliver ROI models to showcase the value of the solution we are recommending to our client
Who you are:
- 3 - 5 years in a client facing role at a software company
- Previous software presales, consulting, client facing engineering experience (preferred)
- Curiosity
- Possesses a well honed business acumen and a technical mind
- Communicates effectively using exemplary written, verbal and presentation skills
- Quickly solves complex problems in creative and repeatable ways
- Thrives in a world where change occurs quickly and sometimes with little warning
- Enjoys autonomy, but remains accountable to themselves, their team, and the greater organization at which they work
Extra points!
- People who have been successful in this role are:
- Consultants with the ability to conduct quality requirements gathering
- Ambitious Implementation Specialists who recognize patterns among similar clients
- Technically minded designers who understand what our clients value and how our solutions can accommodate
- Project Managers that are expert communicators, can quickly build client rapport, and keep clients focused on what really matters in a successful program
$125,000 - $155,000 a year
On Target Earnings (OTE) - The range listed above denotes base + commission variable, 70/30 split
Transparency & Integrity Builds Trust
At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. That said, we expect the base salary for this position to be in the range to be as listed above and will depend on your skills, qualifications, and experience. This role will also be eligible for additional compensation incentives including an annual bonus and other great benefits. Your recruiter can share more about the salary ranges and total compensation package during the hiring process. If this compensation is somewhere in your ballpark, we encourage you to apply!
#LI-MM1
#LI-Remote
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
