Salesforce Administrator

Columbus, OH
Revenue Operations
Full Time
About Beam

Beam Dental was founded in 2012 by three engineers who saw the opportunity to make dental services more accessible using technology. The Beam Brush, which launched the company, was one of the earliest examples of the ‘Internet of Things’, where everyday objects can enable incredible new understanding and capability. Today, Beam Dental has parlayed its industry passion into the fastest growing provider of dental insurance in the US, with a mission to offer businesses best in class dental coverage and close the gap on the over 100 million Americans who don’t have dental insurance today.

Joining Beam Dental Means

• Working for a complex and dynamic business, simultaneously operating across insurance, CPG manufacturing, IOT, and dental services
• Being challenged to improve every day by a diverse and diversely skilled team
• Engaging in an active, intense, and fun work environment
• Being a decision maker and ‘owner’ of your subject matter
• Joining in our mission to forever change the way people access dental services
• Being a person of high character, high EQ, and amazing talent

What We're Looking For:

Beam’s Revenue Operations team partners with leaders throughout the company to identify opportunities that accelerate growth and improve efficiency. Beam is looking for a Salesforce Administrator to work tactfully across the Revenue and Operations organizations and work to leverage all that Salesforce has to offer to enable sales reps to reach their goal more efficiently and more intuitively. You will be responsible for the maintenance, configuration, and reliable operation of the Beam Salesforce instance. You will work closely with the Sales, Client Success, Member Success, Marketing, Partnerships and Revenue Operations teams by executing & maintaining project management processes in the areas of scope, quality, communications, risk/issue, escalation and change management.

What You Will Bring:

    • You are an adaptable Salesforce Administrator with experience working on large scale projects as well as handling day-to-day operational requests from the business.
    • You have demonstrated the ability to work effectively both independently and as part of a team
    • You have had experience leading cross-functional projects or teams without direct line management of said teams.
    • You are self-motivated and “get stuff done.”
    • You have the desire to learn new technologies and skills

What You Will Do:

    • Ensure the reliable operation and maintenance of the Beam environment with 100+ active users.
    • Perform data monitoring measures to provide feedback to stakeholders regarding the adoption of proper procedure.
    • Troubleshoot errors by running diagnostics and working with the Revenue Operations project team to resolve any issues.
    • Set and manage appropriate system user profiles to ensure users have access to the right processes and data.
    • Maintain effective working relationships with project stakeholders. Influence and provide support to colleagues and others involved in components of the project to ensure that project progresses according to plan, and that results comply with expected standards
    • Produce the highest quality results while operating within the constraints of the business timelines and guidelines
    • Develop positive relations with other individuals within as well as outside the team

What Skills Will Help You Be Successful:

    • Bachelor of Arts or Bachelor of Science degree in a technical or business oriented field
    • 3-5 years of experience as a Salesforce Administrator
    • Certified as a Salesforce Administrator required (Advanced Administrator a plus)
    • Certified as a Salesforce Developer a plus
    • Excellent organizational skills and attention to detail to manage your complex set of projects related to company Objectives and Key Results
    • Initiative and a pattern of self-driven decision making based on data
    • Willingness to assist the Revenue Operations team in day-to-day functions when they are at maximum bandwidth
    • Experience with startups / growing businesses and/or SaaS preferred, but not required
    • Ability to thrive in a fast-paced, dynamic (read: sometimes chaotic) environments

Visa sponsorship or transfer not available for this position.
Beam believes a diverse and inclusive environment is key to building a great company and a great product. We are committed to creating an environment that is welcoming for people of all backgrounds, and encourage everyone to apply. Beam is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.