Truck Specialist

Chattanooga, TN
Operations
Full-time
Bellhops offers customers a modern alternative to traditional moving ​companies by using a tech-enabled logistics-management platform to pair them with the most qualified drivers and movers ​in more than 39 cities across the country. The result is friendly, low-stress moving services that make getting to the next stop in life much, much easier. From our simple booking process and pricing structure to our talented workers and attentive concierge team, everything about the company has been designed to create the most enjoyable experience possible.

This is where you come in...

As a Truck Specialist, you will be in charge of recruiting carriers, building partnerships, developing long term business relationships and managing truck specific projects. You will have the opportunity to run a broker-like business model moving customers from city to city all across the US. If this sounds right to you, come join our rocket ship that is ready to overhaul the moving industry, one move at a time.

General Responsibilities:

    • Recruit carriers - A big part of this role is carrier acquisition. Being a load board specialist you will maximize these and other tools to recruit a large network of carriers. That means contacting potential carriers, interesting them in Bellhops, and orienting new carriers onto the Bellhops platform.
    • Manage a pool of carriers - You will be cultivating relationships with new and old carrier partners. Doing performance calls as well as negotiating pay rates is all in a day’s work.
    • Develop a platform carriers love - You will be on the phone and emailing with carriers every day. A large part of your job is to listen to their feedback. Learn from what they are telling you and incorporate their feedback as we continue to innovate towards a platform that all carriers love working on.
    • Project management - We have a few truck related projects in the pipe that we need you to scope and manage from 0 to 1.

Qualifications:

    • Trucking industry experience - It is preferred that you will have experience within a freight brokerage, 3PL, supply chain for a retail/consumer goods company, or a moving company.
    • Outbound sales - You have experience in a high volume transactional sales environment or the desire to hustle and learn.
    • Entrepreneurial spirit - You can thrive in the startup environment and continue to operate at a high output level. You roll up your sleeves and do work yourself. You like to stay flexible and not confine yourself to a rigid plan.
    • Sharp Communicator - You will need to be able to communicate clearly and frequently with both your team and with other cross-functional stakeholders.
    • Teammate through and through - You can easily work cross-functionally and with others to achieve our goals. You have experience working in high functioning teams that collectively delivered great results. You win others over with trust and sincerity, and care as deeply about the team’s happiness as your own.
OUR VALUES:
While each member of our team has a specific, clearly defined role, we’re all connected by a strong set of values that’s been developed to build long-term relationships, foster advancement, and guide the decisions we make. We want each individual at our company to grow as we grow. And so we invest in their professional development and support them as they learn new skills and take on bigger challenges. To bring out the best in our people, each day we encourage and celebrate:
Innovator’s Mind. The drive to identify opportunities and create solutions to better serve our customers.
Owner’s Grit. The commitment to get things done the right way even if it’s the hard way. We never settle for anything less.
Servant’s Heart. The devotion to care for others by putting them first and treating them as we’d like to be treated.
Playful Spirit. The willingness to approach life with optimism, energy, and lightheartedness.

WHY WORK AT BELLHOPS?

Because every day you will be able to see the positive impact you have on people’s lives. Moving is considered one of the most stressful experiences people go through, and we have found a way to make it easier and more comfortable.
Because you will collaborate with exceptionally talented people. Our tech-enabled approach means you will work with teams of top-shelf engineers, product managers, operations strategists, customer-care specialists, and growth experts. You will also be joining us at a time when you’ll have a huge opportunity to chart the course for our continued growth.
Because our culture sets us apart. We have ambitious goals and make sure everyone feels encouraged to own their portion of the business, experiment with new ideas, and take the proper actions to achieve success.
Because we take good care of each other. We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable work-life balance.

Bellhops is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Bellhops strictly prohibits and does not tolerate harassment or discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, gender identity, age, physical or mental disability, citizenship, sexual orientation, past, current or prospective service in the uniformed services.