S&P (Strategy & Planning) Manager

Chattanooga, TN
Internal Operations
Full-time
Bellhops is a new breed of moving company built on technology. The industry today is riddled with inefficiencies and–more often than not–a reputation for letting customers down. We believe moving should be something you look forward to. We think it can even be fun. That’s why we set out to do just that with an industry-first business model that brings down costs and empowers our movers (bellhops) to deliver unforgettable, “high-five” moving experiences. We are America’s Smartest Move.™

This is where you come in…

Reporting directly to our CEO, you will serve as a trusted partner, a facilitator of success, and a champion for high priority projects throughout the company.

KEY RESPONSIBILITIES
Run the strategic process - You will own the company’s strategic planning process. You will work closely with the other company leaders to set, implement and measure Bellhops’ top objectives and key results.

High Priority Program/Project management - You will identify and champion many of the highest priority cross-functional initiatives. You will consistently analyze our processes and ability to scale, then help prioritize the projects that will make a difference.

Thought leadership - Develop your own strategic insights to drive decision making at the executive team level. Help maintain and evolve analytical tools and frameworks to give all HQ employees greater insight into financial and operational performance.

Leadership support - Help the Executive Leadership Team stay aligned by facilitating communication and ensuring strong information flow regarding strategy and data. Perform analytical projects for our CEO, as needed and identified. These may be projects you initiate based on trends you discover or ones the CEO requests.

WHAT KIND OF PERSON ARE WE LOOKING FOR?
Analytical leader - You have a business-related education with more than 2 years professional experience demonstrating strong business acumen and professional judgement in consulting or business analytics.  

Excel, Data & Reporting Wiz - You are deeply analytical and find delight and beauty in developing sophisticated analyses. You are proficient in multiple data languages with high-impact statistical modeling capabilities. You can comfortably dive deeply into any area of the business.

Detail oriented - You sweat the small stuff, but you don’t let it get in the way.  You are able to balance attention to detail with the need to execute — even with limited resources.

Productive self-starter - You have the ability to identify and obtain the information you need on your own while establishing trust in relationships through keeping commitments and applying outstanding judgement.

Strong, clear communicator - You are comfortable and have experience working with senior leadership.  This includes presenting information and contra-opinions to executives. You also enjoy being a good sounding board for others in the company — provide open, honest feedback.

Culture carrier: You embody the Bellhops Values - you always try to innovate to solve problems; you own your work and drive for exceptional results; you have a desire to serve others; you don’t take yourself too seriously and have a playful spirit. If you feel as though you do not fit these values or these are not things that are important to you, please do not apply.

WHY WORK AT BELLHOPS?
Because moving stinks…
Moving is considered one of the most stressful times in people’s lives. You will join our crusade to turn a stressful process into an enjoyable one and transform a $15B industry.

… and we have the recipe to fix it
Our tech-enabled approach and industry-first business model have given us a huge head start in disrupting the industry. You will be joining us at a time where you have huge opportunity to make an impact, to be an entrepreneur and to chart the course for this change.

Our culture and team sets us apart
We have an irreverent ownership culture that is steeped in a love for our bellhops and our customers. You will be empowered everyday to completely own your portion of the business, experiment with new ideas, and feel thoroughly supported. You’ll be doing it alongside some super smart, driven and happy colleagues.

PERKS!
We are competitive in our offer packages and provide a significant equity incentive. We also have a complete set of perks including health, dental, maternity leave, etc. We may or may not have a company boat, too :)

WHERE?  
We’re located in the heart of the Innovation District of Chattanooga, TN on the 5th floor of a 100+ year old warehouse building on top of some of the best restaurants/bars in the city. Never heard of Chattanooga? Do yourself a favor and Google a few images. We’ve been elected as Best Town Ever by Outdoor Magazine, Best Outdoor City by Blue Ridge Outdoors, and many others. It’s an outdoor mecca, smack in the middle of world class hiking, rock climbing, mountain biking, hang gliding, and watersports. Local breweries galore, awesome food, and the closest thing we have to an hour commute is when we drive down to Atlanta for a Braves or Falcons game.

We believe in equal opportunity employment, and think you should too!