Head of Payments
Fully Remote Outside of United States
Product – Product /
Full-Time /
Remote
Bellota Labs is seeking an experienced and strategic Head of Payments to lead and scale our global payment operations. This is a critical leadership role responsible for building and managing a world-class payments function that ensures high approval rates, cost efficiency, and regulatory compliance across all markets.
You will oversee payment strategy, PSP (Payment Service Provider) relationships, reconciliation workflows, fraud and chargeback management, and optimization of the entire payment lifecycle. This role is ideal for a hands-on, data-driven leader who can operate at both strategic and tactical levels.
Key Responsibilities
- Payments Strategy & Execution
- Define and lead Bellota’s global payments strategy, balancing performance, cost, and risk across all markets and payment methods.
- Provider Management & Optimization
- Build and manage relationships with PSPs, acquiring banks, and payment networks. Continuously evaluate provider performance (approval rates, fees, settlement times) and optimize routing logic to reduce friction and cost.
- Reconciliation & Cost Oversight
- Oversee end-to-end reconciliation processes across PSPs, banks, and internal systems. Ensure accuracy in financial reporting and payment cost tracking, including interchange, chargebacks, and refunds.
- Fraud, Risk & Compliance
- Partner with fraud prevention and compliance teams to monitor transaction risk, mitigate fraud exposure, and ensure adherence to international regulatory requirements.
- Data-Driven Decision Making
- Own reporting and KPI dashboards for all payment metrics—acceptance rates, cost per transaction, dispute ratios, settlement performance—and provide actionable insights to senior leadership.
- Cross-Functional Collaboration
- Collaborate with Product, Finance, Engineering, and Legal teams to integrate payment systems, launch new markets, and support business expansion with scalable solutions.
- Team Leadership
- Build and lead a high-performing payments team. Provide mentorship, clear goals, and operational frameworks for excellence and accountability.
Requirements
- 5+ years of experience in global payments, payment operations, or fintech leadership roles
- Deep understanding of PSP integrations, card network rules, interchange fees, and settlement workflows
- Strong analytical and technical foundation; fluency in SQL, Excel/Google Sheets, and payment reporting tools
- Proven track record of managing PSPs, optimizing payment routing, and reducing payment costs
- Experience leading reconciliation, dispute/chargeback management, and cross-border payment operations
- Strong interpersonal and communication skills, with the ability to influence and align cross-functional teams
- Comfortable working in a fast-paced, international startup environment
Preferred Qualifications
- Experience in gaming, e-commerce, or fintech industries
- Familiarity with international payments regulations (e.g., PCI DSS, PSD2, AML/KYC)
- Background working with ERP or payment reconciliation systems
- Previous success hiring and managing high-performing payments or finance teams
$60,000 - $100,000 a year
Join us at Bellota Labs and become a key player in shaping the future of online gaming with ClubWPT Gold. If you are passionate about innovation, dedicated to excellence, and eager to make an impact in a fast-growing startup environment, we would love to hear from you. Together, we will create unforgettable gaming experiences and set new standards in the industry. Your journey to redefine the future of gaming starts here!
