Senior Enterprise Scientific Liaison (Remote)
Toronto, Ontario
Science – Scientific Liaison /
Full-time (Non-Remote) /
Remote
We are looking for a Senior Enterprise Scientific Liaison to join our growing Customer Success Team. As a thought leader in your craft, you will bring your scientific expertise and experience to help top Pharma scientists advance medicine, and will play an active role in transforming the BenchSci service model.
BenchSci is a remote-first organization. At this moment, we are welcoming applicants from Canada and the US for this position.
You Will:
- Become a subject matter expert of BenchSci technology and use your knowledge to communicate value to industry scientists and key account stakeholders, including executive leadership
- Build trusted relationships with customers to understand the impact BenchSci has had on their research
- Develop an understanding of your customer's therapeutic, functional research and organizational landscape, using your scientific lense to contribute to account growth strategy
- Partner with marketing and sales to guide new product launches with customers by providing scientific consultative insights to drive impact on customer preclinical research projects
- Be the voice of the customer: collaborate cross-functionally internally at BenchSci to help improve technology features and functionality, communicate challenges and collaborate around new ideas to address the needs of your customers
- Represent BenchSci at relevant conferences, trade shows and networking events
- Stay up-to-date on new scientific and technology trends
- Support customers in the PST time zone
- Up to 30% travel may be required
You Have:
- A Ph.D. in Biology, Life Sciences or related field OR B.S. or M.S in Biology, Life Sciences or related field with 4+ years experience working at the bench as a scientist in pharmaceutical or biotech industries
- 3+ years of experience working in the pharmaceutical or biotech industries in a customer-facing role
- Translate and infuse functional and technology capabilities into scientific discussion
- The ability to navigate customer landscapes and build relationships at all levels of the scientific and operational teams
- Comfortable spending time with clients and presenting in front of audiences of varying sizes and tenure, both in-person and remotely
- Experience with making a impact through your work within the life sciences industry
- A valid passport and driver's licence, and willingness to travel up to 30% of the time, including internationally (depending on location)
Benefits and Perks:
An engaging remote-first culture
A great compensation package that includes BenchSci equity options
A robust vacation policy plus an additional vacation day every year
Company closures for 14 more days throughout the year
Flex time for sick days, personal days, and religious holidays
Comprehensive health and dental benefits.
Annual learning & development budget
A one-time home office set-up budget to use upon joining BenchSci
An annual lifestyle spending account allowance
Generous parental leave benefits with a top-up plan or paid time off options
The ability to save for your retirement coupled with a company match!
About BenchSci:
BenchSci's mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform.
Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work®, and top-ranked company on Glassdoor.
Our Culture:
BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning.
We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement.
You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more about our culture.
Diversity, Equity and Inclusion: We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. Learn more about our DEI initiatives.
Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to talent@benchsci.com.
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