Key Account Director (Remote)

London, England /
Sales – Key Account Development /
Full-time (Remote)
BenchSci is a remote first organization. At this moment, we are welcoming applicants from Canada, the US and the UK for this position. 

BenchSci's vision is to help scientists bring novel medicine to patients 50% faster by 2025. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform. 
Backed by F-Prime, Inovia, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work®, and top-ranked company on Glassdoor.


We are looking for an Account Director to join our team at BenchSci. This person will spearhead delivering novel AI technology impacting research at some of the world's leading pharmaceutical companies. Reporting to the VP, Key Accounts, this position will manage the business relationship, deliverables, and total revenue for the account while serving as the voice of the client. This leadership role will actively support our mission to help scientists bring new drugs to patients 50% faster.

You Will:

    • Own and drive the strategic partnership with some of the top pharmaceuticals in the world
    • Act as the primary relationship owner for your strategic accounts and act as the voice of the client
    • Demonstrate a high level of teamwork and collaboration across cross-functional internal teams to meet our strategic accounts' expectations and contractual deliverables
    • Lead business alignment (internal and external) to ensure revenue retention, growth, and expansion. Including the protection of existing business while expanding into future deliverables
    • Ensure all client-facing communications and activities are on strategy and held to the highest standard
    • Support internal communications to align on expectations, next steps, account strategy, and the overall focus on the account
    • Align any external customer opportunities, requests, and issues to the internal roadmap to deliver revenue goals

You Have:

    • Minimum 5+ years of experience in Key Account Management / Development
    • Experience in the technology and pharma industry
    • Strong executive presence and communication skills
    • Demonstrated success working with cross-functional partners
Benefits and Perks:
An engaging remote-first culture 
A competitive compensation package that includes BenchSci equity options
Comprehensive health and dental benefits 
Emphasis on mental health with $2500 CAD (or equivalent in your country’s currency) for Psychologist, Social Worker, or Psychotherapist services
Three weeks of vacation plus an additional day for every completed year
Unlimited flex time to use toward sick days, personal days, religious holidays, birthdays and appointments
Additional time-off: 2 weeks for Winter Holidays, every other Friday in July and August, your birthday, and more!
Generous parental leave benefits with a top-up plan or paid time off options
A $2000 CAD (or equivalent in your country’s currency) Annual Learning & Development budget
A $1000 CAD (or equivalent in your country’s currency) work from home allowance to make your home setup perfect for you
A lifestyle spending account for employees to receive reimbursement for eligible expenses related to wellness, lifestyle and productivity $2500 CAD  (or equivalent in your country’s currency) per year

Our Culture:
At BenchSci, we’re committed to cultivating an inspiring, inclusive, and equitable work environment for high performing, ego-free, self-starting individuals with a growth mindset, who enjoy the challenge of solving hard problems. We recognize that everyone here is a person first and an employee second. We want people to feel cared for and supported to bring the best versions of themselves to work and help the company achieve its mission. We believe culture is critical to success and invest accordingly. 
We live and promote our FASTT values of Focused, Advancement with Speed, Tenacity, and Transparency. We work hard to maintain an engaging, supportive environment where everyone can do their best work. To learn more, read our culture deck.

Diversity, Equity and Inclusion:
We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. To learn more, read about our DEI initiatives.

Accessibility Accommodations:
BenchSci provides accessibility accommodations during the recruitment process. Should you require any accommodation, we will work with you to meet your needs.

BenchSci is a remote first organization. At this moment, we are welcoming applicants from Canada, the US and the UK for this position. 

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