Analyst - Homeowners Insurance Review
Gurugram, Haryana
2. Mortgage Operations – Collateral /
Regular /
Remote
A Better Opportunity
Better’s Collateral team is responsible for obtaining and reviewing all property-related documents associated with the loan transaction. This includes the valuation, title, homeowner’s insurance, and homeowner’s association if in a condominium. We are developing industry-leading technology to modernize these collateral processes, increase team member productivity, originate high-quality loans, and provide the best experience possible for our customers. You will become an expert on Agency, Non-Conforming, and HELOC policy guidelines and be exposed to other aspects of the loan origination process including sales, processing, underwriting, closing/funding, and capital markets. If you are passionate about delivering great customer service, developing a deep understanding of collateral policy, and building best-in-class technology this is a great opportunity to continue your career in mortgage lending.
Responsibilities
Members of the Homeowner’s Insurance (HOI) team will be responsible for the following:
● Obtaining required insurance documents from customers and/or their insurance agents
● Review required documentation to ensure compliance with investor insurance eligibility guidelines. This may include insurance quotes, insurance policies, replacement cost estimates, checklist of coverage, flood insurance, etc.
● Communicate clearly and concisely with insurance agents to seek needed clarification or resolve inquiries
● Balance high productivity with high quality
● Serve as escalation point and subject matter expert for teammates in coordination, underwriting, and post-closing
Qualifications
● Prior real estate, mortgage, and/or insurance experience required
● Familiarity with Fannie Mae, Freddie Mac, FHA, and Non-Conforming insurance guidelines strongly preferred
● Ability to multitask and prioritize competing priorities with tight deadlines
● Initiative to suggest ideas for process and technology improvements
● Problem solving and critical thinking skills
● Effective verbal and written communication/presentation skills in English
● Proficiency in analyzing documents and meticulous attention to detail
● Focused & detail oriented
● Team-player that is passionate about helping their teammates and providing the best possible experience for our customers.
● Open to coaching, feedback, and mentoring
● Willingness to perform repetitive job duties with long-term goal of becoming a collateral subject matter expert and/or potential for lateral/upward job movement