Coordinator
Gurugram, Haryana
Mortgage Operations – Coordination /
Regular /
Remote
Description
At Better we seek an Analyst for India Coordination team that has the drive and the passion for quality and efficiency.
Responsibilities
● Responsible for assessing borrower’s financial data, evaluating loan applications and understanding the credit worthiness of borrower’s
● Ensures timely movement and closing of approved loans through the pipeline.
● Monitor’s loan status on a continual basis to ensure that timely/qualified standards are achieved.
● Contacting Title companies, Attorney’s, Internal Team Partners, homeowners associations (HOA) and insurance companies to obtain necessary documents to close the mortgage application on time.
● Complying with corporate policies and procedures, as well regulatory compliance.
● Personalized advice and support to clients and internal teams ensuring a smooth and successful mortgage experience.
● Responsible to respond to customers queries promptly and tactfully within our SLAs
● Demonstrate aptitude to challenge current processes and suggest solutions to bring efficiencies in the process.
● Work proactively with all the parties involved in the loan application process
● Effectively Manage a daily routine in order to meet the KPIs
● Work collaboratively to build knowledge and skill set by working together as a team.
● Keeping up to date with industry regulations and changes.
Basic Qualifications/ Skill Sets
● Experience range – 2-3 Years preferably in mortgage operations with conventional and government loans.
● University degree or equivalent
● Knowledge of USA Real estate lending criteria, compliance and federal/state regulations.
● Experience with Microsoft word and Excel
● Excellent communication skills which are essential as they often need to communicate with clients and lenders and other associated parties
● Multitasking and ability to perform in a fast paced environment.
