Closer, Distributed Retail
Remote
Sales – Distributed Retail /
Regular /
Remote
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
About NEO Home Loans
NEO Home Loans, a community-based retail division of Better, is dedicated to redefining the homeownership experience with trust, innovation, and exceptional service. Our mission is to unlock people’s full financial potential by providing clarity, transparency, and consistency throughout the loan process. We make lending approachable, guiding individuals toward decisions that serve their best interests. Powered by a team of passionate and hardworking professionals, we foster a culture of collaboration, innovation, and personal growth. Join us and be part of a dynamic company committed to excellence.
Essential Job Duties and Responsibilities
- Prepare and review closing documents, including Closing Disclosures (CD), Notes, Mortgages, and other required documents.
- Collaborate with title companies and attorneys to ensure closing packages are accurate and compliant.
- Balance figures with title agents and verify wire instructions and funding conditions.
- Ensure loans are closed and funded according to the scheduled date.
- Maintain knowledge of TRID, RESPA, TILA, and other applicable regulations.
- Confirm loan terms match the final underwriting approval.
- Verify and coordinate disbursement of funds through wire transfers.
- Respond promptly to internal and external inquiries regarding closings.
- Perform post-closing reviews and ensure documents are returned and uploaded appropriately.
- Ensure compliance with investor and company guidelines throughout the closing process.
Non-Essential Job Duties and Responsibilities
- Knowledge of Fannie Mae, Freddie Mac, FHA, VA, and USDA guidelines.
- Experience with eClosing and digital mortgage platforms.
- Notary Public (optional but beneficial).
Qualifications and Skills
- High school diploma or equivalent (Bachelor’s degree preferred).
- 2+ years of experience in mortgage closing or a related mortgage processing/funding role.
- Solid understanding of mortgage loan documents, regulatory guidelines, and closing practices.
- Familiarity with LOS systems (e.g., Encompass, Calyx) and document preparation software.
- Strong attention to detail and excellent organizational skills.
- Effective communication and interpersonal skills.
- Ability to work in a deadline-driven environment with minimal supervision.
Company Benefits
Our total rewards package consists of an hourly wage and a curated benefits plan. We are thrilled to offer all our full-time employees the following benefit offerings:
- Benefits eligibility effective DAY ONE
- *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
- Flexible PTO
- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
- Personalized care for every fertility and family care journey for our employees and their partner!
- Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
- Discount programs and perks including pet Insurance!
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
