B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 

The Watermark Hotel indulges guests with a thoughtfully curated stay that delights and surprises even the most discerning traveler. The brand-new hotel features 300 luxury residential suites with every conceivable amenity, including lavish, upscale furnishings, abundant space to unwind in, and a hospitality team dedicated to setting a new standard of service.

Certainly, The Watermark was created as a beacon of exceptional hospitality and unparalleled service. But the heart of our mission goes deeper. We believe that collectively, our team has the power to create a guest experience nothing short of inspirational.

Right from the outset, guests realize they are in for a unique experience. They arrive in the opulent eleventh floor lobby to be welcomed by sweeping views, staff in retro concert t-shirts, roving cocktail carts and a unique blend of chic exclusivity and inviting comfort.

Inspiring more of these elusive moments is what The Watermark is all about. Every aspect of our hotel has been thoughtfully designed to uplift spirits, ignite joy, and spark connection through an above-and-beyond, “I can’t believe they do that,” profoundly unique experience.

As a Director of Front Office, you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 

People Management and Training

Guest Services

Safety/Risk Management

Financial Results and Cost Control

Education: High school diploma or GED required, college degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities: 3 years of Front Office Management experience from a Full-Service, independent Hotel. 1+ years as a Front Office/Guest Service Manager from a Full-Service, independent Hotel preferred.

Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests. Must be able to manage multiple priorities in a fast-paced environment. Demonstrates clear written and verbal communication skills.

Physical: Ability for stand for long periods of time. Ability to lift, push or pull up to 75 pounds on an occasional basis.