Director of Medical Affairs

Remote US /
Clinical & Research /
Full time
At Big Health, our purpose is to help millions back to good mental health. We do this by creating digital therapeutics: fully automated yet highly personalized programs that are scalable and clinically proven to work. Our programs harness the intimacy of the human voice and the power of animation to engage and entertain, while delivering complex concepts to help our users overcome their unique mental health challenges. Our Big Health mission is truly our guiding light. We want to help millions back to good mental health, and every interaction we have with a user is a chance to be impactful and help them to be one of those million.

We are looking for a Director of Medical Affairs to lead and manage our Medical Affairs function. You will be a core member of the Clinical & Research team, and report to the VP of Clinical Development & Medical Affairs. In this role, you will oversee clinical communications, KOL relationships, and clinical education and training. You will strengthen our communication of scientific and clinical information to key stakeholders, including the role of Big Health’s digital therapeutics in addressing mental health problems. You will drive growth through cross-functional collaboration to determine areas of business operations requiring improved understanding and/or communication of clinical and scientific information. You will represent Big Health externally through provision of thought leadership at conferences, events, and written communications, as well as management of KOLs. This is a highly cross-functional role, and you will collaborate closely with Product, Marketing, Sales, Regulatory & Quality Affairs, Customer Success, and Operations.

We are headquartered in San Francisco, and this role can be based anywhere in the US.

As the Director of Medical Affairs at Big Health you will:

    • Develop and manage relationships with clinical KOLs within healthcare payer organizations. 
    • Convey clinical role of Big Health products in addressing mental health difficulties to external stakeholders. 
    • Accelerate pipeline of clinical and thought leadership communications.
    • Extend clinical education and training programs and resources for internal and external stakeholders. 
    • Improve processes and oversight to ensure accuracy and interpretability of clinical content created. 

To be successful in this role, you:

    • Are a skilled clinical communicator and thought leader: you know your science and research and are able to effectively communicate these topics to lay stakeholders in an accessible and engaging way, both in written and verbal communication. You have a track record of contributing to thought leadership on clinical topics. 
    • Are detail-oriented and polished: you understand that details matter, particularly when it comes to clinical / research topics and communicating with external stakeholders. You ensure your work & your team’s work meets a high standard for accuracy and polish.
    • Are an independent manager: you are comfortable working largely independently without extensive supervision and are comfortable diving in and doing the work that needs to be done, in addition to managing others to support your work. 
    • Are organized and process-oriented: you are a skilled project manager who can balance a wide range of projects and tasks to your predetermined timelines.
    • Are an effective relationship builder: you enjoy cultivating and maintaining relationships with clinical KOLs and have a successful track record of doing so. 
    • Have 2-5 years of Medical Affairs experience in addition to clinical credentials, such as a PhD or MD in relevant clinical area; experience with mental health therapeutic areas

Life at Big Health

    • Be part of a team that includes clinical psychologists, software engineers, business leaders and even a former professional magician [shh… it’s a secret]. 
    • Surround yourself with the smartest, most enthusiastic and dedicated people you’ll ever meet, but who listen well, learn from their mistakes and when things go wrong, generously pull together to help each other out 
    • Check out our values - they’re a living, breathing part of our culture
    • Enjoy benefits including a generous vacation policy, professional development fund, flexible working locations and more.
    • Competitive salary packages including stock options.
Because we are on a mission to bring millions back to good mental health, we believe it’s essential to reflect the diversity of those we intend to serve. We’re an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect.

Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Big Health participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Big Health does not use E-Verify to pre-screen applicants.