Senior Legal Operations Manager

San Jose, CA /
Legal & Compliance – Legal /
Full Time
About Bill.com

Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates complex, back-office financial operations for small and midsize businesses. Customers use the Bill.com platform to manage end-to-end financial workflows and to process payments. The Bill.com AI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflow. The company partners with several of the largest U.S. financial institutions, the majority of the top 100 U.S. accounting firms, and popular accounting software providers. Bill.com has offices in San Jose, California and Houston, Texas.

Bill.com is looking for a tech-savvy Legal Operations Manager to support the rapidly growing Legal and Compliance department at its brand-new headquarters in San Jose.  This legal operations professional will play a key role in the management of department operations, and will join a passionate and dedicated team of legal and compliance  professionals on a mission to support the company’s growth.  

Led by the office of the General Counsel and Chief Compliance Officer, Bill.com’s Legal and Compliance function is responsible for supporting the company’s growth, governance and compliance and building trust with its stakeholders.  

The Legal Operations Manager is responsible for the day-to-day operations of the Legal and Compliance department and reports to the General Counsel.  The individual in this role provides critical infrastructure, which enables the legal team to meet its business priorities.

Professional Experience/Background to be successful in this role:

    • Bachelor's degree
    • Paralegal certificate or project management certification  (or equivalent experience) preferred
    • 8+ years of related professional experience in paralegal or project management with 3+ years legal operations experience at a small or midsize public company (SaaS preferred)
    • Experience with managing technology solutions such as Simple Legal, IronClad or  for in-house legal departments
    • Experience working with senior executives and project management
    • Familiarity with law firm billing practices 
    • Familiarity with common legal matter structure and progression

Competencies (Attributes needed to be successful in this role):

    • Committed to operational initiatives such as streamlining processes and creating scalable solutions
    • Collaborative, collegial, and a creative problem solver

Expected Outcomes in 12 months:

    • Working with GC and functional leadership team to develop legal and compliance functions priorities and operating plan, creating and tracking department and cross-functional metrics and reporting, including supporting new hire onboarding and performance management.
    • Managing workflow for the office of the GC. Implement and manage processes and tools to support the legal function, such as project management, contract and knowledge management, and external counsel spend.
    • Planning and administering staff meetings and agendas, and working with legal and compliance leadership to align workflow with priorities
    • Work with finance and accounting, legal and compliance leadership and external counsel and vendors to establish, track and report department budgets.  
    • Manage GC’s calendar and organize monthly and quarterly team meetings. Develop and implement a comprehensive departmental strategic communications plan.
    • Manage special legal and cross-functional projects and programs.
    • Partnering with other departments such as IT, finance and people team to coordinate the above
Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

Bill.com Culture:
●      Humble – No ego
●      Fun –  Celebrate the moments
●      Authentic – We are who we are
●      Passionate – Love what you do  
●      Dedicated – To each other and the customer

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