HR Operations Specialist
Asia
HR – HR /
Full-time: Remote /
Remote
The Operation Specialist aims to deliver full spectrum of HR services to the employees during their entire life cycle with the company. This role will work closely with Global & Regional HR Shared Service Centre to support HR operations in respective countries.
The person will support the implementation of various HR programs with the help of building strong teamwork/partnership with the department and country HRBP.
Responsibilities:
- Facilitate/conduct all workforce administration processes, like onboarding/offboarding, probation management, employment verification, contract & document management in accordance with SLA
- Handle employee inquiries as tier 1 support and maintain inquiry FAQ to establish the knowledge database
- Employee timesheet, leave administration, compensation data collection for payroll processing
- Enrolment and termination for commercial insurance
- Support on international assignment or relocation, work with Global Mobility team on visa/immigration service, provide guidance and support on employees’ lodging, kids’ education, culture adoption and facilitate on repatriation process
- Maintenance of employee and organization data in HR Information System, and generate HR function data dashboard and reports
- Manage the quality control process in order to ensure that the HR operation services meet employee expectations as well as comply with local labour law and legislation
- Ensure the improvement and optimization of the administration processes, including systems and tooling
Requirements:
- Bachelor’s degree holder with major in relevant discipline
- At least 3–5 years of experience in HR operation or Shared Service, working history in big MNC or fast-growing hi-tech company is a plus
- Good command of English, both written and spoken
- Easy-going, willing to accept change and customer oriented
- Can work under high pressure and handle multiple tasks
