Growth and Operations Analyst

Pakistan, Islamabad /
Operations, Strategy & Project Management – Operations /
Full-time: Remote
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?


    • Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
    • Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
    • Uncover customer's unique needs and challenges
    • Perform document checks as per standard procedures
    • Monitoring transactions, investigating and reporting suspicious activity
    • Reading, prioritising and responding to user queries via live chat, emails, and social media
    • Create, manage, implement and refine all marketing campaigns in an ongoing basis
    • Direct ongoing market research to foster the product’s growth


    • College degree or above
    • At least 3+ years of relevant experience in customer service/business development roles, preferably in finance or e-commerce industry
    • Knowledge or keen interest in Blockchain/ Cryptocurrency industry is a plus
    • Ability to multitask, prioritise, and control time effectivelyKnowledge of blockchain, crypto, and P2P payments is a big plus
    • Multilingual capability is a big plus
    • Fluent in English and Urdu
    • A Binance P2P user is highly preferred
Working at Binance
Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Fast moving, challenging and unique business problems
International work environment and flat organisation
Great career development opportunities in a growing company
Possibility for relocation and international transfers mid-career
Competitive salary
Flexible working hours, Casual work attire