Laboratory Support Technician
Durham, NC
Lab Operations /
FT /
On-site
At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . . and we are growing. Our culture is fast-paced, fun and never boring. Because we work across numerous clients and drug modalities, your career can develop rapidly. You’ll gain experience with a variety of challenges all while you enable life-changing, life-saving therapeutics to the patients who need them.
Join our Laboratory Operations team at BioAgilytix in Raleigh-Durham as a Laboratory Support Technician! In this role, you will manage the general operations of our two laboratories in Durham and Morrisville. Your responsibilities will include assisting with lab and equipment maintenance, ensuring all labs remain audit-ready, and providing daily support to our scientific staff through effective housekeeping and operational assistance.
Essential Responsibilities
- Assists with maintaining and stocking laboratory supplies
- Orders, tracks, stocks and maintains the laboratories with the appropriate lab reagents, consumables, equipment and glassware
- Consolidates boxes and Styrofoam for discard/recycle
- Assists with restocking and keeping up with general supplies
- Assists in maintaining a high level of housekeeping within the laboratories
- Stores clean glassware, wash dirty glassware if needed
- Checks for expired reagents and consumables
- Escorts/helps biohazard, calibration, and other service vendors.
- Ensures lab coats and PPE are stocked for use
- Sets up, maintains, troubleshoots general laboratoryequipment.
- Assists in the generation, revision, and/or review of laboratory or equipment-related SOPs and other qualitydocuments
- Assists with defrosts of -20; De-ice of -80(as needed)
- Monitors/manages supplies and unpack/restock as supplies arrive
- Assists with equipment assembly, ad hoc projects as needed.
- Assists with the set up and take down of various areas for company meetings, town halls, etc.
- Ability to learn QCBD to process work orders for calibrations, PM’s and other equipment maintenance tracking processes.
- Provides training and support to scientific staff in the use of automation systems.
- Responsible for troubleshooting technical issues that arise in a production environment.
- Work with vendors to facilitate instrument installation, maintenance, and performance monitoring.
Additional Responsibilities
- Other duties as needed
Minimum Preferred Qualifications: Education/Experience
- High school diploma with not less than two (2) years’ experience in a laboratory environment or related experience, preferably in a GLP, GMP, or regulated facility
- Associate degree in biology, biotechnology, or related field with not less than one (1) year experience in a laboratory environment or related experience, preferably in a GLP, GMP, or regulated facility
Minimum Preferred Qualifications: Skills
- Ability to follow written and verbal instructions accurately.
- Well organized with ability to handle multiple responsibilities simultaneously; ability to work effectively to meet deadlines.
- Proficient in Microsoft Office (Word, Excel, and Outlook)
- NetSuite, QCBD, and LIMS knowledge is a plus.
- Excellent oral and written communication skills.
- Trouble shooting equipment (Plate washers, Plate readers, Liquid handling equipment, Etc.)
Supervisory Responsibility
- This position has no supervisory responsibility
Supervision Received
- Frequent supervision and instructions
- Infrequently exercises discretionary authority
Working Environment
- Primarily office and receiving dock
- Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
- Personal protective equipment required, such as protective eyewear, garments, and gloves
- Exposure to fluctuating temperatures on rare occasions
Physical Demands
- Ability to work in an upright and/or stationary position for up to eight (8) hours per day
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate office and lab equipment
- Frequent mobility needed
- Occasional crouching, stooping, with frequent bending and twisting of upper body and neck
- Light to moderate lifting and carrying (or otherwise moving) objects, including office equipment, lab equipment, and laptop computer, with a maximum lift of 40 pounds
- Ability to access and use a variety of computer software
- Frequently interacts with others to obtain or relate information to diverse groups
- Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
- Ability to perform under stress and multi-task
- Regular and consistent attendance
Position Type and Expected Hours of Work
- This is a full-time, on-site position
- Some flexibility in hours is allowed, but the employee must be available during the “core” work hours as published in the BioAgilytix Employee Handbook
- Occasional weekend, holiday, and evening work required
BENEFITS AND OTHER PERKS
Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability | Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (12 scheduled; 3 floating), 401k with Employer Match, Employee Referral Program
COMMITMENT TO EQUAL OPPORTUNITY
BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.
