Clinical Solutions Manager
United States
Operations – Clinical Solutions /
Full Time /
Remote
Early Detection Made Simple™
Denver, CO based BioIntelliSense, Inc., founded in 2018, is an award-winning continuous health monitoring and clinical intelligence company. Our market acceleration and expansion are driven by world-class executive management and a dedicated team of engineers, data scientists, commercial and operational professionals, which collectively harness decades of expertise in virtual care innovations, wearable sensor development, remote connectivity solutions and successful program execution. With these distinctive capabilities and proprietary continuous Remote Patient Monitoring (cRPM) technologies, BioIntelliSense is uniquely poised to transform care delivery from in-hospital to home.
The FDA-cleared and award-winning BioButton® multiparameter wearables, BioHub™ gateways, BioMobile™ downloadable applications, BioCloud™ data services and the BioDashboard™ clinical intelligence system creates a comprehensive tech-enhanced solution that makes continuous monitoring reliable and scalable. Through the platform’s AI-driven analytics, clinicians have access to high-resolution vital sign trending and data-driven insights to enable earlier detection of patient deterioration and proactive intervention for better, safer care.
Join the BioTeam today and create a new standard of continuous care that delivers clinical value, economic benefits and operational efficiencies for providers, patients and caregivers globally!
The Clinical Solutions Manager will report to the COO. Within the Operations team there are five groups: Integrated Supply Chain, Data Services; Program Management, Technical Solution Delivery and Customer Solution Delivery. This role will be in the Customer Solution Delivery group and be responsible for providing clinical support from sales through implementation and post-implementation, using clinical knowledge and experience to develop solutions that meet customer needs.
What You Will be Doing
- In coordination with the sales team, partner with customers during the sales process to understand customer needs and develop a value proposition, business case and implementation roadmap
- Lead complex client implementations including reviewing customer’s use cases, determining product solutions, establishing success metrics, and building client relationships to ensure implementations meet customer requirements and BioIntelliSense capabilities
- Train and educate customers on BioIntelliSense product offerings and value proposition
- Provide ongoing clinical support and post-implementation improvement and optimization
- Coordinate with sales/business development, product, data science, customer care and operations teams to ensure successful client implementations
- Contribute clinical expertise to the end-to-end BioIntelliSense solution, offering support internally and externally
- Solicit market feedback to drive feature requests and improvements for the product roadmap
What You Need
- Bachelor’s Degree in Nursing or RN is required. RT or other clinical degree/certification will be considered
- 5+ years of professional work experience in a healthcare clinical or hospital setting
- 2+ years of professional work in a clinical consulting role with a healthcare company
- Remote patient monitoring or telehealth experience preferred
- Demonstrated strong organization, time management and project management skills
- Understanding of HIPAA requirements and compliance
- Strong communication and relationship management skills, in both pre-sales and post-sales environments
- Demonstrated ability to effectively communicate with customer, managers, clinicians/ practitioners and executives on product, clinical expectations, technical integration, and business process
- Proficient in Excel, Word and PowerPoint skills and ability to independently produce documents
- Ability to project manage and complete projects in a timely manner
- General travel expectations are 35-50% travel. There maybe be some periods of 50%+ travel given the number of customer implementations.
$100,000 - $140,000 a year
Salary Expectations: Listed comp is total compensation and is based on experience and location
Work Location: Remote
Travel Requirement: Must be willing/ able to travel up to 35-50% as needed
You'll be excited about this opportunity because you will:
- Join a fast-growing company and grow right along with us
- Work on challenging and interesting tech problems which reshape the future of healthcare
- Get the chance to work on cutting-edge technologies
- Make a large impact across the company through business deliverables and continuous innovation
- Opportunity to build solutions and organizations
Why You'll Love Working at BioIntelliSense
We are leaders - Leadership is not limited to our management team. It's something everyone at BioIntelliSense embraces and embodies.
We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead BioIntelliSense and healthcare industry is what we do.
We are learning - We're not afraid to dig in and uncover the truth, even when it's inconvenient. Everyone here is continually learning on the job.
We have great benefits - Medical/Dental/Vision/Life, disability (STD & LTD), 401(k) auto contribution program, 11 paid holidays per year, generous paid time off and a weekly lunch perk.
BioIntelliSense is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, disability status or any other status protected under federal, state or local law.
