Product Education Manager

Toronto, ON /
Creative /
Full-time
Thanks for the interest! Just a note in case there is some uncertainty due to COVID-19; we are still growing and actively hiring for this position as well as many others. We look forward to reviewing your application.

Effective visuals and designs give scientists the tools to convey incredibly complex scientific concepts in an unambiguous, universally accessible way. At BioRender, our mission is to empower the world to learn and communicate science faster through visuals, and we are passionate about accelerating scientific discovery and understanding by democratizing science communication.

Role overview

As the first member of our new Product Education team, you will create a world-class learning experience to empower users (new and current) to quickly, creatively, and successfully make figures within BioRender through inspiring multimedia educational content. 

Our ideal fit

    • Able to leverage your creativity to craft engaging, educational multimedia content
    • Detail-oriented and efficient 
    • Thrives in a fast-paced, hardworking, collaborative environment
    • Very technically savvy and curious about new technologies and tools

Your responsibilities

    • Establish the best avenues for our users to consume educational content about the BioRender app
    • Manage and grow the Product Education team and initiatives to deliver consistent and quality content
    • Oversee and own the BioRender Learning Hub - a platform for science communication videos and BioRender tutorials
    • Oversee, execute, and maintain consistent ‘branding’ of educational content like videos, how-to articles, and ‘just-in time’ onboarding cards
    • Work closely with the Product team on new feature announcements, and with the CX team to update FAQ articles and knowledge base 
    • Assist with webinars and content ideation for educational events 
    • Organize and optimize premium content/webinar recordings to boost demand generation and increase sign-ups and paid subscriptions

What you bring to the table

    • Medical illustration / Science / Educational background is a must
    • Experience in creating e-learning modules or product education for a SaaS company in the scientific/health/bio sector
    • Experience in project management and managing a small and diverse team
    • Strong portfolio of instructional designs, understanding of audio/video editing, and/or experience in managing multimedia artists
About us
BioRender is a software tool that allows scientists to accelerate groundbreaking research across the life sciences by reducing the time it takes to visually communicate research from many hours to just minutes while drastically improving outputs. We aim to save scientists over 1 billion hours of wasted time per year so they can spend it performing life-changing medical research, teaching the scientists of tomorrow, and helping people understand the world around them.

An incredible group of investors back us, including Y Combinator, Refactor and some of the most successful life science entrepreneurs in the world. Our customers range from the world’s largest pharmaceutical and biotech companies to the most renowned universities and research institutions.
Our tight-knit group is bonded by its shared commitment to our core values of resourcefulness, curiosity, integrity, empathy and humility. By both individually and collectively embodying these values, we can create clean, powerful, elegant solutions that delight our customers.

We are committed to building a warm, inclusive, and diverse environment. We believe that people do their best work when they feel good, and every member of our team deserves to feel safe, empowered, and supported. To this end, we offer a comprehensive set of benefits, including:

Competitive salary
Professional development budget
High-growth position in the early stage of a promising company
Key placement with important responsibilities in the organization
Alignment of your professional growth with the company’s growth

Ideally, you would work onsite at our office in Toronto; however, given the ongoing restrictions brought on by COVID-19, this is currently a remote position. We are open to considering continuing in a remote capacity once restrictions are lifted.

If your interest is piqued, please apply. We'd love to hear from you. Also, be sure to check out other listings on our Careers page.

BioRender is an equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws.  Selection decisions are solely based on job-related factors.