Technical Writer

Culver City, California
Vehicle – Vehicle Engineering
Who is Bird
At Bird, we’re on a mission to make cities more livable by reducing traffic and carbon emissions with an affordable, convenient, and eco-friendly transportation option. We planted roots in Los Angeles, California. Now, our fleet of electric scooters is available to riders in cities around the world for short trips or the “last mile” of their journey. In our first year, Bird launched in over 100 cities and provided over 10 million rides. And we’re only just getting started.

Responsibilities

    • Own the creation and knowledge share of Bird processes and operational workflows
    • Deeply familiarize yourself with Bird’s concepts, practices, and procedures
    • Plans, writes, and maintains systems and user support documentation efforts, including online help screen
    • Drives the creation of a documentation methodology and framework and maintains proper methodology for purposes of consistency and efficiency

Requirements

    • 2-3+ years of experience of relevant work experience
    • Bachelor’s Degree

Preferred Qualifications

    • Strong communication, organization and stakeholder management skills
    • Strong, demonstrated analytical and critical thinking ability
    • Ability to make friends and align multiple departments around a project
    • Demonstrated ability to deliver results in a fast paced environment
    • Growth mindset: you seek out learning opportunities for yourself
    • Ability to work both independently with minimal guidance and cross-functionally with various teams 
    • Strong Excel and PowerPoint skills
    • Thrives in a fast paced and ever changing work environment

Culture at Bird
We're an ambitious, smart, and open-minded group. Our employees are passionate about our mission, and eager to complete their work at the highest level. The office itself is up tempo and supportive, because we care about each other. People first, people.

Perks up
We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer a generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more.

Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work.  We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.