Senior Commercial Property Manager
Boca Raton
SelectLeaders – SelectLeaders Managers /
Full-Time /
On-site
Our SelectLeader's client has been active in the commercial real estate business for over 35 years. They have established a reputation as a premier owner, operator, and developer of office and mixed-use projects throughout the Southeast and Southwest United States. For over 35 years, they have acquired and managed over 165 properties, totaling 55 million square feet, and representing $7.0 billion invested.
The Senior Property Manager is responsible for leading the management of two Class A office properties in Boca Raton. This position ensures the long-term success of the properties by providing the highest level of customer service to tenants and maintaining the appearance of the properties
Essential Responsibilities:
- Provide highest level of customer service to tenants and partners.
- Ensure timely collection of rents from tenants
- Oversee move-in process to tenant’s satisfaction
- Visit tenants regularly and maintain a positive, productive, and professional relationship
- Complete documents pertaining to lease administration and coordinate all required activities
- Assist with tenant renewals, expansions and contractions including coordination of move-outs
- Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the property meets Company standards
- Ensure coordination of routine services and 3rd party vendors and emergency response activities
- Work with Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programs
- Maintain tenant request/contact logs and ensure requests are responded to in a timely fashion
- Monitor and review preventive maintenance programs
- Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction
- Work with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform work
- Oversee to ensure that work performed by contractors is performed timely and appropriately
- Prepare and execute annual operating budgets; actively participate in the capital planning process
- Oversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelines
- Prepare monthly operating reports to clients and report on budget vs. actual operating variance
- Manage collection of accounts receivable and tenant default situations
- Develop scopes of work for capital projects, bid all work, and coordinate the execution of these projects
- Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief Engineer
- Provide project status updates and participate in tenant improvement reviews
- Coordinate progress meetings and/or project planning to stay within schedules and on budget
- Manage job cost/tracking sheets, punch lists and close out projects
- Determine property staffing requirements; hire and train staff
- Set employee goals and objectives; communicate and monitor progress
- Develop staff to maximize potential
- Monitor staff performance including performance reviews
- Delegate work duties to staff to attain objectives
- Evaluate current business processes and systems
- Plan and implement procedures and systems to maximize operating efficiency
- Establish and maintain controls
Qualifications:
- Demonstrated commitment to customer service and a track record of exceeding customer expectations. Self-starter with highly effective independent work skills that can function effectively within a team environment.
- Excellent time management and organizational skills with a proven ability to meet deadlines
- Strong negotiation skills.
- Project Management experience.
- Working knowledge of construction processes and AIA contracts, RFI’s, change orders, invoice processing, drawings, specifications and terminology.
- Well-developed analytical, interpersonal and communication (both written and verbal) skills.
- CPM, CFM or RPA designation and state real estate real estate license a plus.
- 5-10 years of property management experience with demonstrated track record of success. (Class A Office experience required)
Benefits:
- Unlimited vacation, summer Fridays, and 9 company holidays
- Company-paid life and disability insurance
- Company-subsidized medical, dental, and vision insurance
- Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance.
- 401(k) with company match
