Community Specialist (f/m/d)

Vienna, Austria
Customer Support
Full-time
We are currently expanding rapidly and hence, we are seeking new, experienced and hands-on team members who think outside of the box (and are not afraid to share their thoughts), will deliver unique ideas and like to work in a fast-paced environment.

Field of activity

    • Growing our community across numerous social media groups,  keeping it fruitful and organised
    • Maintain relationships with our users and find opportunities to involve their opinions in marketing and product decision making
    • Be a strong Bitpanda ambassador to our users. Represent our values and communicate clearly about our products and updates
    • Collaborate with the wider marketing team to drive growth campaigns relevant to our community

What you should offer

    • Be an excellent, savvy, social media communicator
    • Passionate about blockchain and fintech
    • 2+ years of experience in community management, customer support, social media or communication field
    • Fluent in English and German

What we offer

    • A chance to get involved in one of the leading FinTech Start-Ups and thereby help shape a growing, forward-looking and innovative field
    • Flat hierarchy and short communication channels
    • Responsibility over exciting and challenging projects that have a direct visible impact on Bitpanda’s customers and the industry
    • Prompt takeover of self-responsibility
    • Very positive work environment in a young, international and motivated team
    • A brand new office in the heart of beautiful Vienna, Austria
Why us

At Bitpanda we are firm believers in the innovative power of cryptocurrencies, digitised assets and blockchain technology. As a result, Bitpanda has grown into a popular trading platform for newbies and experts alike. 

Bitpanda benefits
- Flexible working hours
- Latest hardware
- Lunch, gym, and childcare discounts
- Regular team events and a yearly team trip
- Brand new office (w/ rooftop) in the Viennese FinTech Hub
- German classes

At Bitpanda, we strongly believe in the benefits of having a diverse team. Varied experiences, perspectives, and backgrounds lead to a better workplace and eventually to better products for our users. Thus, we actively foster diversity at Bitpanda. We believe in equal opportunities for everyone, no matter the nationality, skin color, gender, religion, sexual orientation, age, seniority level, marital status, or disability status.

Bitpanda offers an ensured salary according to the collective agreement and a possible overpayment depending on the qualifications.