Process Manager (m/f)

Vienna, Austria
Administration
Full-time
At Bitpanda we are firm believers in the innovative power of cryptocurrencies and the blockchain technology. Our mission is to be the key driving force in the ongoing fintech revolution by providing easy-to-use, safe and trustworthy access to any digital assets for both new and experienced users.

Field of activity

    • Analyse processes and lead process-workshops
    • Perform day to day process administration
    • Identify and implement changes to processes
    • Identify possibilities for optimisation in close collaborations with the teams
    • Create, analyse and distribute process reports
    • Assist cross-departmental projects for process improvement and process harmonisation
    • Assist the auditing of the processes for compliance with documented procedures
    • Assist the process owners with the rollout of the processes

What you should offer

    • Degree in Computer Sciences, Business Administration or a related field
    • Good knowledge of process management
    • Customer Success experience is highly advantageous
    • Strong analytical and organisational skills
    • Experience and interest in the Blockchain- and Bitcoin-technology
    • Excellent German and English skills

What we offer

    • A chance to get involved in one of the leading FinTech Start-Ups and thereby help shape a growing, forward-looking and innovative field
    • An ensured salary according to the collective agreement and a possible overpayment depending on the qualification
    • Learning in the FinTech field
    • Flat hierarchy and short communication channels
    • Exciting and challenging projects, which offer room for your creative ideas
    • Prompt takeover of self-responsibility
    • Diversified and challenging tasks
    • Very good working atmosphere in a young and motivated team
    • Free soft drinks and fresh fruits in our office in Vienna 1020
Note: Bitpanda offers an ensured salary according to the collective agreement and a possible overpayment depending on the qualifications