Process Manager (m/f)

Vienna, Austria
Who we are
Bitpanda is Europe’s leading digital asset platform (Bitcoin & Altcoins) and one of the fastest growing FinTechs. We have the vision of creating an ecosystem that allows a simple entry for beginners and an optimised usability for the advanced users. For this, we constantly work on new innovations and see ourselves as pioneers for the future financial and payment industry. To achieve our visions of the future, we work closely with financial services, banks and several trading platforms. Bitpanda is a visionary and rapidly expanding Start-Up, which is why we are looking for highly motivated and tech-savvy team members, who share our vision and choose to help and shape the future of the emerging FinTech industry.

Field of activity

    • Analyse processes and lead process-workshops
    • Perform day to day process administration
    • Identify and implement changes to processes
    • Identify possibilities for optimisation in close collaborations with the teams
    • Create, analyse and distribute process reports
    • Assist cross-departmental projects for process improvement and process harmonisation
    • Assist the auditing of the processes for compliance with documented procedures
    • Assist the process owners with the rollout of the processes

What you should offer

    • Degree in Computer Sciences, Business Administration or a related field
    • Good knowledge of process management
    • Customer Success experience is highly advantageous
    • Strong analytical and organisational skills
    • Experience and interest in the Blockchain- and Bitcoin-technology
    • Excellent German and English skills

What we offer

    • A chance to get involved in one of the leading FinTech Start-Ups and thereby help shape a growing, forward-looking and innovative field
    • An ensured salary according to the collective agreement and a possible overpayment depending on the qualification
    • Learning in the FinTech field
    • Flat hierarchy and short communication channels
    • Exciting and challenging projects, which offer room for your creative ideas
    • Prompt takeover of self-responsibility
    • Diversified and challenging tasks
    • Very good working atmosphere in a young and motivated team
    • Free soft drinks in our office in Vienna 1070