Fund Operations Associate

San Francisco, CA
Operations /
Full Time /
Hybrid
It’s rare that a new asset class is born. Nevertheless, we’re witnessing exactly that with the rise of crypto. Over just the last few years, crypto has evolved from an embryonic $50B market to a growing $3T+ juggernaut. At Bitwise, we believe that crypto has reached a turning point, and is headed north of $10T over the next few years. 
 
This is an exciting moment for Bitwise as a firm. For seven years, we have established a track record of excellence managing a broad suite of index and active solutions across ETFs, separately managed accounts, private funds, staking solutions, and hedge fund strategies. This year, we crossed $12B in client assets and are growing quickly. Thousands of financial advisors, family offices, and institutional investors partner with Bitwise to understand and access the opportunities in crypto. We are known for providing unparalleled client support through expert research and commentary, a nationwide client team of crypto specialists, and deep access to the crypto ecosystem. 
 
Currently, Bitwise is a close-knit team of 90+ professionals. Think of us as a mix of an asset manager and a tech start-up. We’re backed by some of the most accomplished investors in venture capital and veterans of the financial services world. We love working together, we love what we do, and we’re excited about what’s ahead.
 
We’re looking for an exceptional individual to join our team and take on important responsibilities to help Bitwise scale. You will report to the Operations Manager and will work with our internal systems, portfolio managers, accounting team, service providers, and existing systems to continuously deliver excellence on the core of what we do: supporting our professionally managed crypto investment products.  You will own, improve, develop and create new operational processes, protocols, and procedures.  You will have responsibility for carrying out settlement functions, reconciliations, transaction approvals, and developing additional capabilities.  You will play a key role in supporting existing and new funds and in bringing novel, new and innovative products to market. There will be a lot to learn, a huge impact to be had, and some lifelong relationships to be built along the way.

Primary Responsibilities:

    • Provide full support to Bitwise’s Portfolio Management and trading platform.
    • Maintain transaction data in internal systems.
    • Update and reconcile trading and allocation spreadsheets.
    • Understand context and execution of internal decisions.
    • Contribute to ongoing process improvement.
    • Coordinate with external parties to ensure settlement of all trades.
    • Support full processing of trades and resolve operational issues. 
    • Work closely with investor relations, portfolio management, and trading teams.
    • Ensure operational processes are fully documented, tested and adequately supported.
    • Review Subscription Documents and other fund documentation on an ongoing basis.
    • Ensure Investor Accounts are properly maintained.
    • Process shareholder subscriptions and redemptions. 
    • Review custodial changes and client transfers.
    • Verifying client wire instruction changes.
    • Work in a fast-paced environment with daily interactions across multiple business units.

Role Requirements:

    • At least 2-4 years of industry experience.
    • Strong technical and analytical skills as well as exceptional communication skills.
    • You are outgoing, communicative, and have exceptional attention to detail.
    • You are self-motivated, flexible, team-oriented with fresh ideas and in a fast-paced, dynamic environment.
    • Strong written and verbal communication skills.
    • The ability to juggle multiple priorities and responsibilities.
    • Knowledge in reconciling transactions with brokers, custodians, and other counterparties.
    • A nose for identifying operational risk and surfacing issues, then solving them.

What We Offer:

    • Compensation: $80,000-$90,000 salary, + equity
    • Equity compensation as a component of all offers
    • Health insurance, including dental and vision plans
    • Health, Dependent Care, and Commuter Flexible Spending Accounts
    • Paid Parental Leave
    • Life insurance; short- and long-term disability plans
    • Company funded 401(k) plan, no matching required
    • Unlimited PTO
    • 10 paid company-wide holidays
    • Office spaces in San Francisco and New York
    • Meals and snacks provided in the office
    • Paid company cell phone
    • Bitwise “Buddy” program (30-day new-hire success program)
    • Annual birthday and anniversary gifts
    • Company-wide events including the annual holiday party
    • Internal Women of Bitwise group with fun events
$80,000 - $90,000 a year
The 2025 annual salary range for this role is $80,000 to $90,000.  Final compensation will be determined by considering a range of factors, including the candidate's experience, skills, and qualifications.
Bitwise is an equal opportunity employer. We are committed to building a team of people with a variety of backgrounds, perspectives, and skills. It is the policy of Bitwise to ensure equal opportunity. All candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.