Training Specialist/Instructor

Washington D.C. Metro Area
Learning/Instructional Design
Full Time
Who we are:
Bixal uses strategic communications, design, and technology to positively transform the lives of people through the work we do for our clients.  What distinguishes us is our diverse and global perspective to addressing complex challenges and a single-minded focus on remaining lean and agile.
Bixal is growing. We cultivate top talent in the fields of strategic communications, experience strategy and design, mobile and web application, integrated marketing solutions, data analytics, and instructional design.

What will you do?
We are looking for a talented full-time Training Specialist/Instructor to join our team. The Training Specialist/Instructor will participate on an onsite collaborative, creative, and hard-working team for a long-term contract in Washington, DC.  


    • Facilitate and/or deliver interactive and engaging face-to-face and virtual training, as well as provide technical support
    • Serve on a collaborative training and learning development team in a fast-paced environment
    • Conduct training needs assessments to identify training requirements and objectives, appropriate and specific training materials, training delivery methods, and media
    • Provide subject matter expertise around monitoring and evaluating the effectiveness of training sessions
    • Collaborate with internal teams and client stakeholders to design, develop and implement projects
    • Prioritize work and meet deadlines while maintaining focus on quality and ensuring quality standards
    • Organize, develop and maintain training procedure manuals, user guides, course materials, job-aids, and other performance support tools
    • Assist in registration, communications and logistics for hosted trainings, assess training performance, collect training survey data, and provide training reports
    • Participate in a client-facing, collaborative team environment, resulting in services that delight customers
    • Develop content for different types of learning outputs
    • Perform other duties or special projects as assigned


    • Bachelor’s degree with 3+ years’ experience in the field of training
    • Significant experience conducting effective, engaging face-to-face and virtual instruction
    • Experience in UX design including research and prototyping preferred
    • Experience using Adobe Creative Suite and graphic design tools
    • Knowledge of instructional design methods preferred
    • Ability to successfully pass a public trust Federal background investigation
    • Willingness to work onsite in Washington, DC with partial remote work option
    • Ability to proactively problem solve with an enthusiastic and positive attitude
    • Experience in facilitating formal and informal learning experiences including traditional eLearning, micro-learning, instructor-led trainings to large groups
    • Previous experience as a trainer especially for federal government contracts
    • Experience implementing user-centric design, and demonstrated empathy for learners
    • Ability to prioritize work requirements and adapt quickly
    • Demonstrated oral communications skills
    • Excellent written communications skills
    • Experience in supporting grants management systems
    • Understanding of key federal government requirements including the Plain Language Act, and Section 508 preferred
Perks & Benefits:
Competitive base salary
Flex hours
Work-from-home opportunities
Medical/Dental/Vision Insurance
Unlimited PTO
10 paid holidays
Company provided Short-Term Disability
Company provided Life Insurance
401k with employer match
WMATA commuter benefits program
New business referral bonus
Professional development incentives

No recruiters or agencies please. Bixal is an equal opportunity employer and is committed to building a safe, inclusive environment for people of all backgrounds.