Senior Program Manager

Washington D.C. Metro Area
/
Full Time /
Hybrid
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Location
This role is allowed to work remotely within in the Washington, D.C. metro area and will require occasional time on-site at the offices of our client. You must be legally authorized to work in the US.  Bixal does not provide visa sponsorship.  

What will you do?
Bixal is seeking a Senior Program Manager to join our dynamic team. The person in this role will manage a large Blanket Purchase Agreement (BPA) contract and manage work on call order(s) while supervising program management team members to ensure delivery excellence.

In this role, you are:
An advocate for Agile. You maintain the mindset—you understand the benefits and challenges of leveraging the methodology and you’re passionate about helping others ensure it comes to fruition.
A problem solver. You enjoy helping team members navigate complex situations and achieve resolution.
A relationship builder. You can show sensitivity and establish respect, credibility and trust and you lead with empathy.
Comfortable with technology. You are well versed in managing complex technical projects, especially Drupal applications, and comfortable leading multiple software product teams to support the digital transformation of a large Federal agency.

Important Note:
This position is contingent upon contract award.

All Roles at Bixal will:

    • Participate in client events and forums to positively represent the organization and develop and maintain relationships with the industry.    
    • As appropriate, play an active role in new client acquisition by supporting business development initiatives to enhance and grow Bixal's business in each of the areas that it works. 

Responsibilities

    • Manage a BPA by providing strategic support to multiple call orders/projects with intersecting goals, requirements, and outcomes.
    • Be accountable for the success of the BPA, including client relationship management, solution delivery, quality management, profit and loss, and contract execution.
    • Serve as point of escalation for project and program risks and issues.
    • Be the primary point of contact for the to the BPA’s Contracting Officer’s Representative (COR) and Task Order Contracting Officer’s Representative (TOCOR).
    • Engage and build relationships with both technical and non-technical stakeholders to both inform project objectives and nurture new business opportunities to expand Bixal’s work for current agencies and offices.
    • Prepare and deliver monthly reports.
    • Identify business development opportunities and support Bixal’s capture efforts to expand our presence within programs or sectors.
    • Support the preparation of call order price quotes, proposal content or solutioning as needed to foster growth from the BPA.
    • Provide hands-on management to multiple projects under call order(s).
    • Guide the work of other project managers and/or scrum masters; ensuring they are held accountable for nurturing high performing Agile teams, and teams are delivering on contractual deadlines and sprint commitments.
    • Coach and mentor project teams—identify strengths and work to improve weaknesses to help team members grow.
    • Build a trusting and safe work environment by facilitating production of work through open collaboration and transparency with an emphasis on problem-solving.
    • Ensure quality of work is aligned with Bixal standards, including good CPARS.
    • Define and implement processes to optimize efficiency and ensure deliverables achieve the utmost quality.
    • Anticipate problems, issues and risks; identify solutions and implement mitigation strategies to help Agile teams iteratively adapt with an enthusiastic and positive attitude.
    • Track call order budgets and provide regular project reporting to clients and Bixal leadership as required.
    • Feel confident curating and presenting information in front of Product Owners, client stakeholders, or Bixal leadership as requested.
    • Advocate for and implement best practices in challenging environments.
    • Oversee staffing assignments and participate in recruiting activities to ensure delivery needs are being met.

Qualifications

    • Bachelor's degree in Business or a related discipline.
    • Ability to undergo a background investigation by the U.S. Government and meet eligibility requirements for suitability.
    • 12+ years of work experience in relevant management positions of increasing scope and responsibility, and several years leading high performing teams.
    • Experience managing federal contracts is required, with understanding of federal procurement processes and contracts, including FAR regulations; have experience with federal guidelines, policies, and procedures.
    • Experience managing BPA or Indefinite Indefinite Delivery, Indefinite Quantity (IDIQ) contracts for the government.
    • Demonstrated history of interfacing with cross-functional teams and senior management, as well as external clients and other stakeholders.
    • Demonstrated history of navigating issues and risks through solution identification and problem solving.
    • Experience defining staffing structures and building high performing teams.
    • Exceptional management and leadership skills.
    • Excellent oral and written communications skills.
    • Experience with human-centered design principles and adoption of Agile mindset.
    • Acute attention to detail and excellent organization skills.
    • Strong experience and comfortability with Microsoft Office suite, Sharepoint, Atlassian Product Suite, and virtual collaboration tools such as Miro.

Nice to haves

    • Master’s Degree in a related field.
    • Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP).
    • Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification.
    • A deep understanding of Drupal and experience successfully managing enterprise level Drupal projects.
    • Experience managing projects for the U.S. Department of Transportation (DOT) and proven ability to build relationships with DOT stakeholders.
Perks & benefits:
Competitive base salary
Flex hours
Work from home flexibility
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability
Company provided life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
New business referral bonus

Perks & Benefits:
Competitive base salary
Flex hours
Work from home flexibility
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability
Company provided life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
New business referral bonus

Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.

Bixal is an equal opportunity and affirmative action employer. It ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We are dedicated to promoting diversity, equity, and inclusion within our organization and beyond.