Product Manager

Blackpanda /
Full-time /
Our story:
Blackpanda Group is Asia's leading local cyber incident response firm, dedicated to delivering world-class digital emergency response services to businesses in the region.

We help businesses strengthen their cyber resilience and secure their digital operations by supporting them with incident response delivered by local experts and cyber insurance underwritten by our Lloyd’s of London coverholder Pandamatics Underwriting.

Our mission is to make cyber resilience achievable for all, with services and solutions designed for the Asian market.

Our Mission: To democratise cyber resilience.

Our Vision: A world where organisations of all sizes have access to best-in-class cyber incident response and insurance solutions, so they can conduct business securely and sustainably.

What are we looking for: 
Product is at the heart of what Blackpanda does. We’re looking for a Director of Product who thrives on being able to lead and develop a platform and suite of products that work hand in hand with our service offerings.  

Working within the Technology and Product vertical (aka TechProd), you will guide Blackpanda’s product development - from concept through discovery, development, release, and ongoing improvement. We currently have five product streams anchoring our B2B platform offering which targets enterprises of all sizes seeking to prepare for, prevent, and respond to cybersecurity incidents and breaches.

Blackpanda is venture-backed and is poised to win a major new space in the cyber risk, cyber security and cyber insurance markets. You will be right in the middle of the action and have the remit to create incredible, forward-looking digital products for the APAC market, backed and supported by domain knowledge experts within the company. 

You should have a minimum of 5 years of solid experience already, primarily within the B2B space. We’re flexible on how you managed to walk to get here as we find the best product managers often come from non-traditional backgrounds and have not necessarily had a straight line to their current role.

We do expect you to have a strong foundation in B2B products from conception to launch and you get bonus points if you’ve had experience in cybersecurity. We are looking for people who have managed the entire product lifecycle from conception, to research, validation, execution, launch, and evolution and can work in a highly collaborative manner with groups like Marketing for developing Sales and Marketing Collateral and features such as trials and demos as well as being able to handle operational and feedback with Customer Success. 

As our key Product Manager, you’ll be steward of the development of our existing platform and products. You'll closely work with Engineering (and Design), Customer Success, Sales and Marketing, and our Cyber Insurance teams to shape, prioritize, and deliver Blackpanda's product roadmap.

Please get in touch if the above sounds like you!

Responsibilities and Duties

    • Product Roadmaps - In conjunction with the VP Product, you will guide and shepherd the product roadmaps that supports the company’s overall product strategy and objectives; prioritizing what to build and when to build it, and working closely with design and engineering to define medium and longer term roadmaps.

    • Customer, Market, Competitive, and Internal Research - In conjunction with the Dir of Design you will perform qualitative and quantitative research to discover feature ideas and validate them before development, and perform quantitative analysis on features’ performance and find opportunities for optimization. You will become an expert on our customers’ needs, and challenges and propose solutions.

    • Collaboration - You will collaborate across teams, working closely with UI/UX and engineering teams (internal and carefully selected vendors) to ensure a cohesive and excellent user experience across our products, whilst ensuring features that move the needle are prioritized.

    • Delivery - You’ll be a key member ensuring  that the entire team (TechProd) delivers on roadmap commitments reliably and consistently, supported by the OKR framework, setting and delivering on outcomes on a quarterly basis, and guiding your team through their responsibilities.

Qualifications and Experience

    • You’ve successfully delivered substantial product features as a Senior/Product Manager for 3-5 years in a medium sized (50+) B2B organization or startup, and can balance competing and often changing priorities due to customer and commercial demands.
    • You have a firm grasp of how to satisfy customer and marketplace needs, and experience turning these into clear, concise briefs, PRDs, and actionable user stories. You deeply believe in documentation, design, effective processes, and clarity. 
    • You have strong soft skills, communicate effectively, can lead a room and facilitate discovery, and other agile ceremonies and PM tasks. You take pride in your ability to collaborate to achieve impact. Presentations to senior stakeholders, especially C Suite members and VCs level will be a regular responsibility.

What We Offer

    • This position is based in Singapore, though Hong Kong or Tokyo may be possible.
    • 40 days paid leave per year inclusive of public holidays, which may be taken at the discretion of the employee subject to compliance with our Leave Policy and the approval of their manager. 
    • Limited Work From Anywhere policy allotment, allowing for work from alternate locations contingent upon coverage provided by teammates and approved by manager for 20 days per quarter.
    • Monday through Thursday are required to be in-office; no scheduled internal meetings on Fridays, unless absolutely necessary.
    • Enrolment in the company’s comprehensive corporate health plan that includes a large direct billing network for medical and dental coverage.
    • Opportunities for inter-office travel, including a required annual week-long Tribe Onsite meet-up.
    • $5000 USD/year for professional training budget contingent on approval from manager with 12-month retention requirement
S$133,200 - S$133,200 a year
Cash: Base salary of SGD $133,200 or HKD$ 784,800 per annum, depending on the country of employment. 

Equity:  ESOP baseline award proportional to the annual compensation for a total of 22,478 options with a strike price set at current Fair Market Value, with a 5-year vesting period inclusive of a 1-year cliff.
Candidates who successfully pass the Interview stage will be required to complete a Case Study, used to evaluate their technical knowledge and application of their skills in practical scenarios relevant to the role.

Blackpanda is committed to building a culturally diverse company, and we value a broad set of opinions in our team. As we grow, we are looking to build a team with a range of viewpoints at its core, and we encourage applications from minority candidates and all genders however you identify (X/F/M).

Blackpanda does not accept unsolicited resumes from recruitment agencies. We will not be responsible for any fees related to unsolicited candidates submitted by recruiters with whom we have not established explicit, written agreements for our job vacancies. By submitting any candidate information, recruiters agree to forfeit any claim to fees should their candidate be hired without an established agreement with Blackpanda..