Solutions Engineer

Various Locations
Engineering
Full-time

At Blend, we’re dedicated to improving lending. We’re an enterprise technology company, but our product affects the most important purchase most people will make in their lifetime—their home. For homebuyers, our product means a clear, guided path to a new home. For lenders, it means modern, easy-to-use tools that let employees spend their time helping customers, rather than on repetitive, manual tasks. By aligning and modernizing this archaic industry, we believe everybody wins.

We need someone who’s driven to solve hard problems—the harder the better. We’re motivated by the fact that our product won’t just affect the lives of a few people in the Bay Area—it affects people all over America, not to mention a foundational part of the U.S. economy. Founded in 2012 by former Palantir leaders, we’re currently backed by Founders Fund, Andreessen Horowitz and other prominent investors.

As a Solution Engineer, you will understand Blend’s platform and the client’s needs to help deliver a solution that exceeds expectations. You will work with hands on with our customers and internal teams from across the company to rapidly implement and enhance our product offerings. The ideal candidate is excited to work both independently and as part of a team in a fast paced, highly visible role. (Similar titles may include: Solution Architect, Software Consultant, Technical Analyst, Implementation Engineer, or Professional Services Engineer)

RESPONSIBILITIES

    • Learn and master Blend products in order to solve customer technical challenges as an integration and technical lead
    • Consult with mortgage lender technical resources to produce integration design documents as a technical lead
    • Navigate and document customer IT change management processes to streamline the roll-out and ongoing support of Blend products
    • Estimate the effort required to integrate Blend products
    • Collaborate with Blend Product and Engineering teams to share customer requirements, influence product priorities and further enhance Blend core product features
    • Use object-oriented and functional programming languages to integrate and configure Blend products at mortgage lenders throughout the US (e.g. Python, Javascript, C#, SQl, etc.)

REQUIREMENTS

    • 5+ years relevant integration experience using advanced OOD/OOP and messaging for n-tier applications as a hands-on programming resource, not solely architecture
    • Experience in consulting or an equivalent customer facing role
    • Ability to communicate technical concepts and specifications clearly and efficiently
    • Ability to handle technical leadership tasks (solution design, estimating) and adapt to various work settings in an advisory/leadership role
    • Dedication to delivering exceptional results
    • Ability to work with a variety of customers from different departments in large and small groups
    • Strong personal initiative and ability to execute with minimal oversight. Experience working in a dynamic environment wearing many hats
    • Willingness and ability to travel up from 50% - 80% (Monday – Thursday typical during peak times)

NICE TO HAVES

    • Prior experience deploying enterprise software solutions such as Salesforce, Workday, NetSuite, Guidewire, Oracle, etc
    • Knowledge of mortgage industry
    • Experience with various implementation methodologies including but not limited to Agile, Agile with Scrum, Waterfall, etc.
    • Experience with change management processes of large enterprise organizations
    • Familiarity with enterprise database technologies such as ETL, and ability to track customer behavior through data-driven metrics

BENEFITS

    • Meaningful equity at an early stage company
    • Daily catered lunch and dinner, and an endless snack supply
    • Conveniently located in San Francisco's Financial District
    • Top-tier medical, dental, and vision insurance
    • Gym membership
    • Commuter benefits program
    • Wellness program
    • Flexible work hours and vacation time