Research Operations Specialist – Entry to Mid Level

Berlin /
Design – UX Research /
Full-time
At Blinkist, we don’t just accept difference — we celebrate it and support it. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

We inspire people to keep learning.

Blinkist offers the best selection of nonfiction knowledge, all in an app that makes it easy to fit learning into your life. Through audio and text explainers called Blinks, original podcasts and author-driven content, Blinkist is on a mission to help people turn ordinary moments into extraordinary learning opportunities—anytime, anywhere.

Blinkist was created in 2012 right in the heart of Berlin. We’ve been selected as one of the Top 25 Startups in Germany by LinkedIn, and are amongst Berlin’s top 3 employers based on Glassdoor and Kununu ratings.

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Team: Design // User Research
Location: Berlin or Remotely from Germany, the UK, Spain, or Finland
Contract: Unlimited at 40h per week
Working hours: Flexible working hours with a great policy for working from home
Apply by: November 20th, 2020
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Your Role

As Research Operations Specialist, you will assist the user research team by recruiting, coordinating, and scheduling research participants while communicating and advocating for user research projects and initiatives.

    • You recruit participants based on predefined recruitment criteria and project priorities.
    • You communicate research schedules and sessions to stakeholders, and where relevant, the entire team.
    • You manage, maintain, and evolve our processes, tools, and the Blinkist Research Panel – our in-house, opt-in database for participants.
This is an entry-level opportunity for you to make a big impact on our organisation and empathise with customers, readers, and listeners.

Your Profile

To be successful in this role, we believe you need at least 1+ years of experience in project coordination, ideally in the context of developing software products and fluency in English, with excellent verbal communication and writing skills. We expect you to offer alternatives and responses to unforeseen recruitment and scheduling issues, such as no-shows and potential blacklisting of participants. Ideally, but not necessarily, you have experience with qualitative or quantitative user research as part of previous work, studies, or internships.

Beyond that, we want to hear from you: Why is this role a great fit for you?

What’s in it for you

At Blinkist, we’ve flipped the script and moved beyond rigid classic management hierarchies. Instead, our Blinkist Operating System fosters a unique company culture valuing self-empowerment, personal development, direct communication, transparency, and mutual support.

We offer a permanent role based in Berlin-Neukölln. Our perks don't try to keep you at the office and you can decide on your hours or work remotely whenever you like. We support each other and carve out opportunities for you to grow in your skillset and career. At Blinkist, leadership is a sparring partner, not a micromanager. To find out more about life at Blinkist, visit our careers site.

Please send your application by November 20th, 2020. We can't wait to hear from you!