Sales Operations Manager

Santa Monica, CA
Sales Operations
Full-time
BloomNation is searching for a Sales Operations Manager to help support our sales team as we manage incredible growth and new vertical expansion.  The Sales Operations Manager is responsible for assisting sales leadership in driving operational excellence for our sales org. They also assist with the day to day administration of Salesforce and operational tasks. This role is a high value-add business partner to the Sales Organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value added information and sales tools.

More specifically, you will be:

    • Managing and maintaining sales data in Salesforce (CRM) and other software programs
    • Providing models and organizing statistical studies for the Sales Department
    • Recognizing, developing, and implementing process improvements within the Sales organization, as well as hand-off processes from SDR to Account Executives to Implementation/Onboarding
    • Developing and maintaining daily, weekly, monthly and quarterly reports and Key Performance Indicators
    • Managing and maintaining sales process adherence with Sales Representatives
    • Partnering with Sales Leaders to create and maintain sales forecasting models and data
    • Assisting the Sales Leaders with Pipeline and Opportunity inspection
    • Preparing Quarterly Business Review presentations
    • Creating and maintaining Sales Department policies, procedures, training manuals, and sales-related resource material
    • Assisting with the onboarding and training process of new Sales Representatives
    • Assisting with the development of Enterprise Account onboarding processes

What's in it for you:

    • Equity/Stock options in a profitable and rapidly growing company
    • Great Medical/Dental/Vision coverage
    • Tons of growth opportunities, with the ability to make an immediate impact and mold a career in tech
    • 15 days accrued PTO + 6 days accrued sick leave
    • Transportation coverage in the form of parking, rideshare, or metro credit
    • Fully stocked snack bar & weekly catered lunches
    • Company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.)
    • Flowers, flowers, and more flowers!
    • Work in a fast-paced, fun environment with an eclectic group of people from all over the world

You will excel if you have:

    • 3+ years of experience - 1+ in a sales role and 2+ in Sales Operations
    • Proficiency with Salesforce
    • Proficiency with Google Suite and Microsoft Office
    • The ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives
    • Well-developed capabilities in problem-solving and crafting efficient processes
    • A result and success oriented mentality, conveying a sense of urgency and driving issues to closure
    • An ability to initiate and build relationships with people in an open, friendly, and accepting manner
    • An innate drive to innovate and optimize the use of available resources
    • Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change

More about us!

BloomNation is the online marketplace that is disrupting the multi-billion dollar retail floral industry. In 2011, we set out to create the nation's premier network for local florists to list, display, and send their unique, handcrafted bouquets to customers across the country. We have since built industry leading software solutions and e-commerce sites that have helped boost our florists' online revenue by an average of 30% in the first year. In the same way you have seen Uber and AirBnB change consumer behavior, BloomNation has already dramatically changed the way flowers are bought and sent online, and we show no signs of slowing down.

Additional highlights…

Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)
Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”
Located one block away from the beach on the world famous 3rd Street Promenade in Santa Monica


Why join BloomNation?

We are still early enough that equity matters... a lot… BloomNation has become a hub for Silicon Beach's top talent and we are in the process of scaling our still small (~50 person) team to it’s full potential. Come join us if you are an entrepreneur at heart and want to be a leader in your area of expertise.

If you are passionate, eager, and ready to learn, you will thrive here!