Senior People Operations Coordinator
Oakland, CA
People – People Operations /
Full-time /
Hybrid
Blue Bottle Coffee is a passionate and growing team of hundreds around the world, united by the simple purpose of connecting the world to delicious coffee. We roast on three coasts, make delicious drinks, clean up after ourselves, bake cookies, get change at the bank, and say please and thank you. We’re an impossibly eclectic group of coffee experts, artists, writers, sensory scientists, bakers, designers, and all-around dreamers, who also happen to be some of the most hard-working and talented in the business. Join us!
About the Role
The Senior People Operations Coordinator at Blue Bottle will be responsible for supporting the operations of the People Team in a hybrid remote and in-office work setup. This role includes overseeing processes and programs related to employee recruitment, retention, and overall well-being. Duties involve addressing employee inquiries or issues, as well as assisting with employment, compensation, and benefits matters. Technical support is provided for our HRIS and timekeeping system, UKG Kronos, and administrative tasks are carried out to ensure proper maintenance of team member profiles and documents. Focus is placed on developing strategies for employee engagement and effective management. Additionally, this role involves providing administrative support to ensure accurate upkeep of employee records and compliance with regulations. The ideal candidate excels in a collaborative team environment and is committed to achieving positive outcomes.
You will:
- Assist with day-to-day HR operations tasks, including employee onboarding, offboarding, and maintenance of employee records.
- Audit employee files, including I-9 and E-Verify, update/complete information as necessary to ensure compliance with Federal, State, and Local legislation.
- Process employment-related transactions and support employee-initiated information updates in all People-related systems such as HRIS/Payroll, Google Suite, phone & e-mail list, etc. Verify accuracy.
- Collaborate with various teams to ensure compliance with company policies, procedures, and regulatory requirements.
- Provide administrative support for HR projects, including data analysis and reporting.
- Prepare weekly/monthly/quarterly/annual data reports as needed including censuses for system integrations, local/state/federal required reporting.
- Respond to correspondence from external entities, financial institutions and State/Federal Agencies in a timely manner.
- Provide cross-functional People Team support across employee onboarding, benefits, policy & compliance, technology and strategic initiatives as needed.
You are:
- Extremely detail-oriented
- Kind, compassionate, and patient
- Customer service mindset
- Collaborative and team-work oriented
- Comfortable with change and repetitive processes
- Driven to improve current systems and processes to improve efficiency and scalability
You have:
- 1-3 years of experience in Human Resources and working with UKG Kronos, Google Suite, and MS Office preferred
- An analytical mindset, meticulous organization, and proactive ability to complete tasks in a timely manner
- The ability to multitask, prioritize tasks/projects, and experience creating people analytics reports
- Strong attention to detail and accuracy in data entry and processing the entire employee lifecycle changes in UKG Kronos system
- Broad knowledge and understanding of US employment laws and benefits
- Experience working in a high-volume retail, food and beverage, hospitality or similar environment
- Ability to maintain confidentiality and handle sensitive information with discretion
- Excellent verbal and written communication skills and a collaborative mentality
A few benefits we offer:
- This position has a salary range of $32-$41/hr. This salary is a good-faith estimate for this position. The final salary offer will be determined after reviewing relevant factors, which include a candidate's qualifications and experience, where appropriate.
- Health, dental, and vision coverage for eligible employees starting on your first day
- 401(k) plan
- Paid time off
- 50% discount on all products, both online and in-cafe. This includes food, beverages, whole-bean coffee, and merchandise
- Flexible spending account & commuter benefits
- Employee Assistance Program
$32 - $41 an hour
At Blue Bottle Coffee, you’ll be a vital part of our guests’ experience and a crucial link in delivering the most delicious coffee we can find to every person who walks through our doors, be it in person or online. If you’re ready to bring beautiful and thoughtfully rendered experiences to life, please apply and join us.
Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.
We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.
We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.
We will consider employment-qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.
