People Relations & Compliance Manager
California
People – People Operations /
Full-time /
Remote
Blue Bottle Coffee is a passionate and growing team of hundreds around the world, united by the simple purpose of connecting the world to delicious coffee. We roast on three coasts, make delicious drinks, clean up after ourselves, bake cookies, get change at the bank, and say please and thank you. We’re an impossibly eclectic group of coffee experts, artists, writers, sensory scientists, bakers, designers, and all-around dreamers, who also happen to be some of the most hard-working and talented in the business. Join us!
This is a remote-based position with a requirement for employees to be based in one of the following seven metropolitan areas, with a preference for the California market:
The San Francisco Bay Area
Los Angeles
San Diego
Boston
Chicago
DC
New York City
About the Role
Blue Bottle is writing a new chapter to the story and traditions of coffee and hospitality, and the People Relations & Compliance Manager (US), will help us support the company and culture to do it. Under the direction of the Sr. People Relations and Compliance Manager, this is an amazing opportunity to drive a significant portion of the employee relations and HR compliance elements at one of the fastest-growing specialty coffee and consumer brands in the world. Blue Bottlers love our company, products, and mission - a great foundation from which to make Blue Bottle the place to start and pursue a career in world-class hospitality and delicious food & beverage.
You will:
- Investigate all escalated employee relations complaints across multiple business groups to assist employees and managers in resolving issues and grievances.
- Manage the anonymous employee reporting hotline.
- Develop, analyze, and monitor metrics to identify key areas of focus for proactive employee relations engagements and reduction in overall employee relations complaints.
- Proactively and effectively address complex people issues; mitigating risk and managing situations that result in the best possible outcomes for the company, teams, and people.
- Provide Employee Relations support, thought partnership, and coaching for all team members and levels of management in the organization.
- Lead projects and programs, including creating communications, training materials, and other change management mechanisms to educate stakeholders on new and revised policies, processes, and programs.
- Stay up to date on all applicable federal, state, and local employment regulations and industry standards.
- Provide consultation and guidance on regulatory compliance across People functions including Benefits, Compensation, Learning & Development, Payroll, and People Operations.
- Develop and maintain HR policies to ensure compliance with applicable regulations.
- Conduct risk assessments to identify potential areas of non-compliance and develop mitigation strategies.
- Serve as a liaison, and at times, lead certain labor relations efforts throughout the U.S. locations.
- Additional people relations, labor relations, and compliance functions as needed based on the evolving needs of the business.
You are:
- Highly skilled in quickly building relationships and consensus at all levels of an organization.
- Able to lead through influence in a collaborative environment; demonstrate flexibility and develop strong business partnerships.
- Able to develop solutions to a variety of problems of moderate to complex scope.
- Courageous and able to deliver difficult messages to people at any level of the organization, including executives.
- Excellent at problem-solving and conflict-resolution abilities.
- Adept at discretion and confidentiality.
- An expert in written and verbal communication skills.
- Both detail-oriented and skilled in seeing the bigger picture, including broader impacts of local decisions.
- Experienced with multi-state programs.
- An expert in legal interpretation and possess knowledge of US labor and employment law, privacy regulations, ERISA, COBRA, and HIPAA.
You have:
- 5+ years of experience in employee relations and HR compliance, labor relations experience is preferred.
- Strong understanding of current federal, state, and local employment regulations and compliance areas for HR processes and programs.
- Deep knowledge in core HR service functions such as benefits, payroll, compensation, and learning & development.
- Experience working in a high-growth environment on a team supporting employees distributed across the U.S.
- Demonstrated success in developing, drafting, and updating HR policies.
- Proven ability to collaborate with cross-functional teams such as People Partners, People Operations, Payroll, Benefits, Compensation and Learning & Development.
- Last but not least, a deep love for great coffee, food, and exceptional customer experience.
A few benefits we offer:
- This position has a salary range of $120k-160k + bonuses. This salary is a good-faith estimate for this position. The final salary offer will be determined after reviewing relevant factors, which include a candidate's qualifications and experience, where appropriate.
- Health, dental, and vision coverage for eligible employees starting on your first day
- 401(k) plan
- Paid time off
- 50% discount on all products, both online and in-cafe. This includes food, beverages, whole-bean coffee, and merchandise
- Flexible spending account & commuter benefits
- Employee Assistance Program
$120,000 - $160,000 a year
At Blue Bottle Coffee, you’ll be a vital part of our guests’ experience and a crucial link in delivering the most delicious coffee we can find to every person who walks through our doors, be it in person or online. If you’re ready to bring beautiful and thoughtfully rendered experiences to life, please apply and join us.
Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.
We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.
We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.
We will consider employment-qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.
