Learning and Development Specialist
Belgrade
Corporate Services – People /
Full-Time /
Hybrid
Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.
Reporting to the Manager, Learning and Development, as the Learning and Development Specialist you will help champion the best internal learning strategies for our employees. Utilizing principles of adult learning and engaging programs, this position will focus on administrating learning activities, building content and developing excellent material that aligns with strategic goals.
You dig in deep when we are looking at the learning plan, build, implementation, and results of training for new products. We are looking for someone who has a ‘get it doneattitude’, takes ownership and builds credibility quickly. You thrive in aggressive timelines and can work on multiple projects.
This position is for someone who wants opportunities to grow quickly, obtain a lot of different experiences, work hard, but have a great time doing it. The Learning and Development Team? We are a tight group of high achievers who have built credibility within the business quickly, manage ourselves to big deliverables, expect a lot from each other, and have a ton of fun making a positive impact in the organization.
Responsibilities:
• Works with Subject Matters experts to create internal product release training to enable our cats on the latest changes for BlueCat Products and communicates training plans to stakeholders via the Product LifeCycleManagaement Process
• Co-owns the Learning Management System (LMS) including managing assets, building learning paths, analyzing learner results, maintenance, and improvements to LMS processes
• Oversees the employee Continuing Education Fund and identifies ways to increase usage across departments and regions.
• Manages the compliance training programs, including yearly recertification, reporting and updating content to ensure we are compliant.
• Develops and maintains training collateral aligning with business needs that integrate adult education principles using the appropriate learning vehicles (course outlines, slides, participant/learning guides, pitch decks, job aids, quick reference guides, eLearning, video) with an emphasis on digital learning
• Communicates training activities to the wider business via a variety of methods (email, LMS, Slack, Zoom conversations, intranet, telephone, monthly schedules, posters, communication boards, etc.)
• Provides support with research, recommendations, development and administration of various learning programs as required.
• Monitors training through various evaluative methods (reports, evaluations, participant stats) to identify opportunities for improvement
• Evaluates training, provide summary and analysis
• Facilitate training, as required
Knowledge, Skills and Experience Required:
• 3+ years of experience with design, development and implementation of blended learning solutions/distributed education
• Experience working with and improving learning engagement with a Learning Management System
• Strong attention to detail and ability to problem solve
• Track record of working with different functional groups to drive success
• Ability to adapt positively to a changing environment and shifting priorities
• Ability to build strong relationships quickly
• Demonstrate a personal commitment to lifelong learning
• Self-disciplined to work independently
• Strong project management skills
• Adult Education certificate in flight or completed.
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
