Order Operations Specialist
Toronto Office
Corporate Services – Finance /
Full-Time /
Hybrid
BlueCat is one of those hidden gems that is disrupting the market as a key player in the rapidly growing space of Adaptive DNS. We harness the power of DNS to provide secure, centralized network infrastructure to some of the world’s biggest brands so that employees can access the computing resources they need, when they need it.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.
Responsibilities:
-Process customer orders accurately and efficiently, including booking
opportunities and ensuring all necessary information is recorded.
-Collaborate with internal teams, including sales and customer support, to
address customer inquiries, resolve order-related problems, and improve
overall order processing efficiency.
-Assist in implementing process improvements to streamline order processing
workflows and enhance customer satisfaction.
-Ensure compliance with company policies and procedures related to order
processing and customer service.
We are looking for:
-Post-Secondary education at Bachelor’s Degree or College diploma level.
-1-3 years of relevant work experience.
-Strong analytical and problem-solving skills with a solutions-oriented
approach to challenges.
-Basic to intermediate proficiency in MS Excel, including pivot tables
-Excellent verbal and written communication skills.
-Superior organization skills.
-Ability to work independently and exercise good judgment.
-Adaptability and willingness to learn.
-Attention to detail and accuracy.
-Ability to collaborate effectively with team members.
-Experience in the software industry is preferred but not required.
-Experience using Salesforce is an asset.
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
